1. Make full preparations before customs declaration.
What are the customs supervision conditions of an imported goods, what risks will be involved in the import process, what documents need to be provided for customs declaration, and whether there are relevant case operation experiences? If the customer service staff can't answer these questions, then the company claims to be professional, which is bound to be unreliable. The evaluation of forecasting and customs clearance scheme is one of the professional consulting services that the agent customs declaration company should provide. Don't know the customer's goods, don't know what the operation problem is, and rashly quote a price. If the customer can accept it, you can do it. If you can't accept it, you won't ask. Such an agent customs declaration company is inevitably unprofessional.
Second, tacit cooperation and smooth communication.
If the customer service staff of the import customs declaration company blindly communicate with customers in their commonly used professional terms, they are not professional customs declaration companies, because they will generate additional communication costs and are too professional, and customers simply don't understand what the import customs declaration company wants. A truly professional agent customs declaration company can make professional things simple and clear, and can describe what information needs to be provided in the customs declaration process in a language that customers can understand, with accurate instructions and standard speaking skills. Through smooth communication, the two sides can have a tacit understanding of the distribution industry. Everything comes from customers.
3. Deal with emergencies as soon as possible.
Many customers will think about what will happen when they declare customs. As an import declaration agent, we divide emergencies into three levels. For ordinary cases, such as finding that there is no error between the customs code and the customer's cargo data before the formal customs declaration. This situation will be resolved as soon as possible after being authorized by the customer, so as not to affect the principle of smooth release behavior. Special events, such as customs inspection and price evaluation, are events that affect customs clearance time. Shenzhen Topp Supply Chain will arrange experienced customs declarers to evaluate the site situation and come up with solutions as soon as possible. Solve the biggest problem with the least cost, and good steel is used in the blade.
Four. Professional guidance
Being an import customs declaration company in the first-line customs declaration, of course, you know the customs dynamics best. The role of professional customs declaration companies is more reflected in the additional services of information consultation, giving customers professional guidance, which is the embodiment of professional ability. Customs declaration is a process in which many details are accumulated to produce customs clearance results. Two-way communication and information consultation and guidance make customs clearance even more powerful.
It will be better to choose the airport entrance through these points.