1. Update delay: Sometimes the repayment information may be delayed, and banks or financial institutions need some time to process and update the repayment information. You can contact Zhilian or relevant financial institutions to confirm whether the repayment has been successfully processed and updated into the system.
2. Record error: Sometimes there may be wrong records in the repayment information, such as entering the wrong account number or repayment amount. You can check the repayment records and bills to ensure that the repayment information is correct. If mistakes are found, contact Zhilian or relevant financial institutions to correct them in time.
3. Overdue interest or expenses: In addition to the principal, repayment may also include overdue interest, late fees or other expenses. Even if you have paid off the principal, if there are overdue interest or fees, the system will still display the arrears. You can check the bill or contact Zhaopin to find out if there are any unpaid extra fees.
4. System failure: Sometimes due to system failure or technical problems, the repayment information may not be updated in time. You can contact Zhilian or related financial institutions to reflect the problem and ask them to fix it.
In short, if you have paid off the arrears of Zhilian, but still show the arrears, I suggest you contact Zhilian or relevant financial institutions in time to verify the repayment situation and solve the problem.
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