It is the official customer service hotline provided by China Telecom, which can provide services such as inquiry, consultation, payment, repair, complaint and suggestion. After dialing 10000, the customer service representative will be connected and they will provide help and guidance. If you need to check the phone bill, package usage, broadband service information, etc. , a customer service representative can provide you with detailed information.
If new business needs to be handled, the customer service representative can provide relevant handling procedures and precautions. In case of telephone failure or other problems, the customer service representative can apply for maintenance and arrange maintenance personnel to come to the door for service. In addition, if you have any questions or suggestions about telecom services, you can also call the customer service representative at 10000. Customer service representatives will serve wholeheartedly and try their best to solve problems and opinions.
Business hours of telecom business hall:
The business hours of the telecom business hall are generally from 8 am to 6 pm every day, and they are open as usual on Saturday and Sunday. Specifically, the corresponding time will be adjusted according to different regions, but there will be no big time change. Users can go to the business hall to handle telecom services during business hours, and some business users can do it themselves through the telecom online business hall.
Telecom business hall is a platform to provide artificial services for related businesses of telecom enterprises. It can help users to handle telecommunications services such as package and broadband installation. Telecom business hall is the construction of humanized service system for telecom enterprises. The telecom business hall is mainly engaged in comprehensive information services such as fixed telephone, mobile communication, satellite communication, Internet access and application.