First of all, you should register as a member on gaode. com。 Then you can query the required products through your favorite or accustomed search method, and browse the performance and other detailed information of the products after finding them.
add to cart
Enter the quantity you need in the purchase column marked with product number and product name, and click the "Buy" button to put the product into the shopping cart; In order to ensure the safety of your order, you need to log in first. If you have not logged in, we will take you to the login page.
Go to the cashier
When you put all the goods you need into the shopping cart and confirm to buy all the goods in the shopping cart, please press the "Go to Settlement" button to complete the order.
4. Confirm the consignee information
Fill in the delivery registration information and confirm.
5. Select the payment method
[Cash on delivery]:
Cash on delivery, suitable for national users. Its specific way is bank draft, bank transfer check or telegraphic transfer.
[Cash on delivery]: Users in Nanjing can also choose cash on delivery when shopping. Under normal circumstances, after strict delivery (no more than 24 hours), we will deliver the goods at the designated time and place according to the contact number or email address filled in by the user when registering.
Step 6 choose the delivery method
The goods ordered by customers in Gaode office will be delivered as soon as possible according to the delivery time required by customers; Under special circumstances, both parties negotiate the delivery time.
7. Order confirmation
When the page shows "Shipping Registration Complete", it means that your purchase has been successfully completed.
After-sales service commitment
Return and exchange:
In the following two cases, as long as the customer requests to return the goods within three days after receiving the goods (subject to the customer's receipt date), Gaode Office guarantees unconditional return or replacement of other goods, otherwise it will not return the goods.
Quality problem: If the customer finds that the product has a congenital fault and can't be repaired within seven days after receiving the product (the inspection certificate of the relevant department is required), Gaode Office will guarantee unconditional return for the customer.
Non-quality problem: within seven days, the machine has not been used and the original packaging has not been damaged, which will not affect the secondary sales (excluding office consumables, accessories and services).
The following commodities cannot be returned:
1. The product suffers from: abnormal use, storage under abnormal conditions, exposure to humid environment, exposure to too high or too low temperature, unauthorized maintenance, misuse, negligence, abuse, accident, change, incorrect installation, force majeure, food or liquid splashing, normal wear and tear of the product, etc.
2. The appearance and performance of the goods are damaged due to the customer's responsibility; Affect secondary sales.
3. Special orders for non-quality problems: specially purchasing customized goods at the request of customers, such as purchasing goods.
4. If the product received by the customer is consistent with the target goods ordered in the contract and there is no quality problem, Gaode Office will not return it.
Return method:
In case of exchange of goods, customers need to send the goods to Gaode office for inspection by customer service department. Goods that meet the conditions for return and exchange shall be settled within three working days. Please help customers fill in the return registration form. If there are gifts, the gifts should be returned as they are, and the corresponding membership points should be deducted.
Related services:
1. All office equipment products purchased from Gaode Office enjoy the corresponding warranty period of the country or industry and the manufacturer's warranty system.
2. For products that are not covered by the warranty and sold by Gaode Office, the maintenance fee will be charged according to the market price.
3. The OA Customer Service Department of Gaode Office can answer customers' questions at any time. Please call the hotline at (025) 83350637 83363589 83361944 or contact us through the forum.
4. The after-sales service terms shall be implemented according to the provisions of the manufacturer.
Note: Due to the different characteristics of different products, the delivery terms, payment methods and return terms are different.