Which department should the network platform complain to?

Complaints from online platforms go to the Ministry of Industry and Information Technology.

Network rights protection should go to the Ministry of Industry and Information Technology to complain. Network problems in China are supervised and managed by the Ministry of Industry and Information Technology. So if there are some problems in the network, you can go to the Ministry of Industry and Information Technology to complain. There are several ways to report cyber crimes: 1. Reporting through the internet is similar to reporting websites such as China and Singapore. Com, but the effect is not good; 2. It is the best solution to report to the industry and commerce, banking supervision, or to the public security organs; 3. Bring a lawsuit directly to the people's court. Public security organs must keep confidential the information of informants who report illegal and criminal acts according to law. The public security organ shall ensure the safety of kidnappers, informants, accusers, informants and their close relatives. If the traffickers, informants, accusers and informants are unwilling to disclose their names and the acts of abducting, reporting, accusing and reporting, they shall keep them confidential. Therefore, the public security organs have a legal obligation to keep confidential the information of informants who report secretly.

It is very important to correctly select the complaint department when making a complaint on the network platform. First of all, you can refer to the user agreement or terms of service of the relevant network platform to understand its complaint process and guidance. Secondly, you can try to contact the customer service department of the network platform to consult the complaint channels and specific requirements. If the network platform cannot solve the problem or provide an effective complaint channel, you can complain to the relevant regulatory agencies or consumer protection organizations.

To sum up, the common complaint departments are the administrative department for industry and commerce, the Communications Administration and the Internet Office. When you complain, you should prepare relevant evidence and materials that describe the problem in detail, so as to complain smoothly and safeguard your rights and interests. Please note that the specific complaint department may vary according to the region and the specific situation, and it is recommended to choose according to the actual situation.

Legal basis:

People's Republic of China (PRC) Civil Code

Article 120

Where the civil rights and interests are infringed, the infringed has the right to request the infringer to bear the tort liability.

Article 183

If the infringer damages himself by protecting the civil rights and interests of others, the infringer shall bear civil liability and the beneficiary may give appropriate compensation. If no infringer or infringer escapes or is unable to bear civil liability, and the victim requests compensation, the beneficiary shall give appropriate compensation.