Sales consultant refers to the group that solves the common sense involved in the training and work of internal sales staff. Sales consultants in different industries have different responsibilities and norms. For example, technical things need sales consultants to train salesmen, and some very professional questions can be answered directly by sales consultants.
Extended data:
Industry 1: wholesale and retail, office equipment and supplies, trade and import and export.
1, responsible for market research and demand analysis;
2. Responsible for the sales and promotion of the company's products;
3. Responsible for the management of sales channels and customers;
4. Set up a sales team and train sales staff;
5. Evaluate sales performance and establish sales team.
Industry 2: Home Appliances, Home Furnishing, Interior Design and Decoration.
1, responsible for the sales service and customer consultation service of the company's products.
2. Responsible for the sales and marketing of the company's products.
3. Responsible for sorting out the sales data of products and making sales plans.
4. Be responsible for developing the product sales market and fulfilling the sales targets issued by the company.
5. Be responsible for tapping customer demand, recommending company products and realizing product sales.
6, responsible for business negotiations with customers, as well as business pre-sales tracking.
Tertiary industry: entertainment, sports and leisure, durable consumer goods (clothing, textiles, leather, furniture), wholesale and retail.
1, responsible for the sales service and customer consultation service of the company's products.
2. Be responsible for maintaining customer relationship and doing related business well.
3. Responsible for sorting out the sales data of products.
4. Explore customer needs, recommend company products and realize product sales.
Industry 4: real estate development, construction and engineering, real estate services (intermediary, property management, supervision and design institute), intermediary services.
1, responsible for customer reception and consultation;
2. Determine customer needs, provide suitable products and negotiate prices;
3. Be responsible for the whole process of buying, selling and leasing apartments, villas and office buildings, including showing, receiving intentions, signing contracts and transferring ownership.
4. Responsible for business follow-up, customer information registration and customer relationship maintenance;
5. Be responsible for the development and accumulation of the company's products and establish good business cooperation with customers.
The fifth industry: automobiles and motorcycles (manufacturing, maintenance, accessories, sales and services).
1. Achieve the assigned sales target;
2. Find potential users, follow up contacts and turn them into trading users;
3, exhibition hall sales business reception, master the whole process of sales core process;
4. Establish sales business files;
5. Visit users regularly and keep in touch;
6. Layout of vehicles in the exhibition hall;
7. Collect information about competitors.
The sixth industry: education, training, scientific research and institutions
Responsibilities of sales consultant:
1. Responsible for answering 800, company hotline and campus phone; Record and count daily telephone calls;
2. Carry out outbound business according to the existing customer list and conduct effective telephone sales;
3. Make an appointment with potential customers to realize the in-store audition experience;
4. Make an appointment for the second follow-up work of the people who have not arrived at the store;
5. Responsible for pre-sales reception, after-sales assistance and related services of registered customers.
6. Be responsible for updating customer database data in time; Collection and arrangement of customer information;
7. Responsible for completing the continuous updating course for registered customers.
8. Responsible for completing the course arrangement and consumption of registered customers, telephone tracking and regular follow-up.
9. Assist in completing the monthly enrollment plan for freshmen;
10. Assist the Marketing Department in marketing activities;
1 1. Participate in related activities and various training courses organized by the company.
Industry 7: Trade, Import and Export
1, responsible for the sales service and customer consultation service of the company's products.
2. Responsible for the sales and marketing of the company's products.
3. Responsible for sorting out the sales data of products and making sales plans.
4. Be responsible for developing the product sales market and fulfilling the sales targets issued by the company.
5. Be responsible for tapping customer demand, recommending company products and realizing product sales.
6, responsible for business negotiations with customers, as well as business pre-sales tracking.
Industry 8: Computer software, IT services, system integration, Internet and e-commerce.
1, responsible for the sales service and customer consultation service of the company's products.
2, responsible for mining customer demand, recommend the company's products, realize product sales.
3. Be responsible for developing the product sales market and fulfilling the sales targets issued by the company.
4. Responsible for sorting out the sales data of products and making sales plans.
5, responsible for business negotiations with customers, as well as business pre-sales tracking.
References:
Sales Consultant _ Baidu Encyclopedia