In study, work and life, job responsibilities are more and more widely used in life. Job responsibilities are specific job descriptions, which can be divided into different job types. I believe many of my friends are uneasy about their job responsibilities. The following is the job responsibilities of the medical director (6 general remarks) that I have compiled. I welcome your reference and hope it will help you.
Responsibilities of medical director: 1 1. Work under the leadership of the head nurse in the outpatient department.
2. Responsible for answering patients' consultation, introducing the medical environment and places of the hospital, guiding patients to register, and assisting the elderly, the sick and the disabled to see a doctor.
3. Assist in distributing all kinds of outpatient inspection laboratory sheets.
4. Assist the appointment registration office to make an appointment at the hospital site.
5. Maintain the waiting order in the waiting hall on the first floor of the outpatient building, and pay attention to the trends of waiting patients. For acute and severe patients, contact relevant departments in time and give priority to diagnosis and treatment.
6. Abide by the rules and regulations of the hospital and actively, enthusiastically and actively serve patients.
Responsibilities of the medical director 2 1. Work under the leadership of head nurse, and perform the duties of outpatient medical guide nurse.
2, dignified appearance, generous behavior, with a full mental outlook, smile to meet every patient.
3, establish the concept of patient first, language civilization, courtesy, kindness, thoughtful service. Let patients really feel the convenience service measures of the hospital.
4, take the initiative to ask the patient registration, do a good job in the registration of new patients and follow-up patients.
5, according to the patient's condition to do a good job of triage. According to the patient triage point, guide the patient to the specialist clinic. Fill in the cover of medical records for patients who can't read or can't read clearly and guide them to see a doctor.
6, should master a lot of professional knowledge and relevant information of various departments of medical institutions, as far as possible to answer patients' questions. When the patient makes a request to us, the guide should listen attentively, so as to answer questions and take pains to make the patient return with satisfaction.
7. In case of rescuing patients, in addition to medical staff, medical department and nursing department should be informed in time, so as to organize rescue in time.
8. Be responsible for daily statistics and reports.
9, responsible for the admission formalities for patients, and guide to the ward nurse station, ward nurse reception.
10, guiding the route of patients' seeing a doctor, checking and taking medicine, and managing the system "Responsibilities of Outpatient Medical Guide Nurses". Assist patients in pricing, register for medicine, and inform them of medication methods.
Responsibilities of medical director 3 1. The medical director must be familiar with the general layout, orientation, experts in various subjects, various diagnosis and treatment scope and opening hours of the hospital, as well as various inspection items carried out by the hospital to ensure correct diagnosis and treatment.
2, warmly receive each patient, take the initiative to introduce the hospital and related departments, expert characteristics, etc.
3, see the elderly, the disabled, the sick should take the initiative to help, help patients seek medical treatment.
4. Maintain the order and environmental sanitation of the responsible area, waiting room and consulting room (the consulting room requires one-on-one consultation).
5, do a good job of explanation, and treat patients with questions and answers. Provide patients with necessary health science knowledge.
6, pay attention to observe the patient's mentality, pay attention to coordinate the doctor-patient relationship, in case of special circumstances, timely report to the leadership. (such as fierce disputes between doctors and patients. )
7, conscientiously do a good job of guidance, to prevent misleading. When a patient makes an appointment with a doctor, the patient's wishes should be respected.
8, smile service seriously, be polite to others, greet patients politely, and let patients leave the hospital happy and satisfied.
9. Responsible for telephone consultation and answering appointments, and do a good job in the registration of patients with appointments, so that the handwriting is clear, the records are complete, the statistics are correct, and there are no omissions.
10, responsible for the pick-up and coordination of outpatients.
1 1. Provide wheelchairs, sewing kits and disposable water cups for patients in need.
Responsibilities of the medical director 4 1. Under the leadership of the director of the business department, the first stop was to take charge of hospital services and show the image of ambassador.
2. Post inspection scope: triage desk, waiting desk, consulting room and ward.
3. The whole process of smiling service and one-on-one service should be implemented for patients to meet their needs and solve their difficulties as much as possible.
4. Warmly receive every patient who comes to see a doctor or consult, and use civilized language to answer questions and questions. Give assistance to patients who are inconvenient to move and are old, weak and seriously ill, and give flat cars or wheelchairs when necessary.
5. Have certain basic medical knowledge, and correctly guide the process of seeing a doctor, paying fees, taking medicine and checking. Patiently answer the medical questions raised by patients and hand over the final interpretation right to clinicians. For patients with privacy, pay attention to confidentiality.
6. Carefully inspect the patients waiting for treatment, maintain good medical order, and advise patients not to wait in the consulting room.
7. After the patient enters the consulting room, the guide should do a good job of handover with the medical assistant, and make regular inspections to prepare for the patient, cooperate with the doctor, unify the caliber, better serve the patient and improve the work efficiency of the department.
8. Observe the time of the patient's medical treatment process, judge the reason for the loss in time, and make another reservation or understand the reason for not seeing a doctor.
9. After taking the medicine, the patient must check the prescription. After sending the patient to the infusion room or treatment room, it is necessary to make a good handover with the nurse to avoid all accidents.
10. Increase communication with clinical and medical departments, understand and be familiar with their diagnosis and treatment, new projects and prices, assist clinical and medical departments to solve various problems encountered in their work according to actual conditions, and reduce the adverse effects of hospitals.
1 1. Help solve the doctor's request in time, or contact the diagnosis nurse quickly and solve it. Understand the doctor registration, so as to answer the patient's consultation.
12. Responsible for the exchange of reservation information. Send the doctor's change information to the consultation office every morning and afternoon before going to work, and get the printed appointment registration list, record and sign it, and hand it over to the doctor before going to see a doctor. In case of temporary stop, it will be sent to the staff of the internal clinic to ensure the accuracy of the information.
13. according to the needs of the hospital, special services are launched to shape the brand image of the hospital and make patients feel at home.
Responsibilities of medical guidance supervisor: 5 1. Correct triage is based on patients' requirements and simple consultation. Make triage reasonable and accurate. Need to know the professional expertise and characteristics of each doctor. According to diseases, the characteristics of patients correspond to those of doctors. Doctors and patients should be registered and triaged in an orderly manner according to the light, heavy, slow and urgent condition of the patients. The disabled, old and weak patients should be actively accepted, medical treatment should be arranged reasonably, and priority should be given to examination and treatment. Patients with mobility difficulties should take the initiative to help, register and guide them to the medical department. Emergency patients on stretchers should be sent to the emergency department immediately.
2, often patrol the hall, guide the patient registration, waiting, check. Provide patients with boiled water and disposable water cups for free.
3, responsible for patients in and out of the farewell, show the elegant demeanour of guiding doctors, always keep the role state, let patients unconsciously feel the cultural characteristics of the hospital.
4, guide patients to register, waiting for inspection. For patients who are urgent, heavy, old, weak, inconvenient and unaccompanied, help them to go to relevant departments and accompany them to see a doctor all the time. Emergency patients carried on stretchers should be sent to the emergency room for treatment immediately.
5, responsible for outpatient consultation telephone answering, seriously answer the patient consultation, completes the registration. Responsible for distributing health education materials.
6, responsible for reminding patients to keep personal belongings, remind patients to be careful to slip. In rainy days, the patient's rain gear should be packed in plastic bags to prevent the rain from wetting the ground of the lobby on the first floor. Pay attention to suspicious personnel, and notify the outpatient security personnel in time.
7. Coordinate the doctor-patient relationship and create a good medical environment and order. Supervise the maintenance of public health and keep the environment clean and tidy.
8, observe and understand the patient's reaction to medical staff, timely registration and feedback. Strengthen communication with doctors, feed back all aspects of patients, and improve the outpatient service rate.
9. The medical guide must have a detailed understanding of the department setting, doctor's name, medical characteristics, types and characteristics of medical equipment, procedures and links of diagnosis and treatment, physical condition of newly developed medical activities, etc., introduce the patients and guide them to seek medical treatment. We should take the initiative to receive patients, smile sincerely, treat people warmly, answer questions and take pains to introduce the general situation of the hospital, the composition of departments, hospital equipment, outpatient departments and so on. , patient-centered, improve the awareness of active service and the quality of window service; Do: "stand up and serve, look at each other, people are anxious and I am anxious, and help each other." Strengthen business study, be familiar with the symptoms of various diseases, and improve the quality of guidance. Don't quarrel with patients at work. If you can't solve the problem, you can consult with the department doctor or the dean to solve it. )
10. In addition to keeping the surrounding area clean and tidy, it is also responsible for keeping the corridors and halls on this floor clean, replacing drinking water and supplying drinking cups. If the sanitation in a certain place is polluted, it is necessary to inform the cleaner in time.
Responsibilities of medical guidance supervisor 6 1. Responsible for the guidance and triage of patients in the physical examination center, contact the doctor in time and inform the doctor to receive treatment as soon as possible; At the same time, help and guide patients to the relevant departments for treatment.
2. Guide the treatment process, answer the patient's consultation work, and do a good job in patient health education in time.
3. Maintain the medical order and environmental sanitation in the medical examination center.
4. Issue various inspection reports and assist patients in need to reissue relevant certificates.
5. Be responsible for answering telephone consultation and booking registration, with clear handwriting and complete records.
6. If there are any complaints, the complainant shall be received and appeased as required, and timely contacted and fed back to the professional ethics office for settlement.
7. Do convenient services, such as boiled water, disposable cups and wheelchairs. To meet the needs of patients.
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