First of all, I want to thank Hao Tong Company for giving me this opportunity to work with all my colleagues and make my own contribution to the company. Although I have only been working for about a month, I am basically familiar with the work of a sales clerk. Hao Tong is a very dynamic company. The enterprising and enthusiastic working attitude of employees always infects me and inspires me. They always have advanced ideas, encourage and compete with each other like tireless gears, inject fresh blood and vitality into the company and drive the progress of the younger generation.
For me, the first job to enter the company is to directly contact potential customers, contact companies that may become our partners by telephone, and try to get them to participate in Hao Tong and develop together with Hao Tong. To put it simply, the main job information is to make a phone call, which seems easy, but it needs to be challenged. After all, the performance of employees in this position directly determines whether the company can continue the next job. At the same time, the leaders also gave clear job requirements and indicators to new employees, that is, in the process of getting familiar with the business quickly, improve their own performance, break through themselves and give full play to their greatest potential. I also started my work based on this principle.
Compared with my previous experience, this job requires skilled business, enthusiasm, sincerity and patience for customers. The most important thing is to have a sense of service, and use marketing skills reasonably in the service process to make customers interested in their products and willing to join the ranks of Dunhuang. These understandings enable me to give full play to my professional advantages in my work, based on knowledge, using language as a tool and winning with attitude.
At work, I met a customer of Venus. Some customers say that the cable of Venus has quality problems. But because I don't know much about the company's wires, I sometimes don't know how to deal with customers' questions and answers. Some customers have cooperated with us before, but for some reason they didn't use our company's wires. Because they haven't been engaged in sales for a long time, they don't know how to deal with this problem. When encountering these two situations, it was Xiao Xu who helped me solve the problem and won the opportunity to visit customers. What I lack in business knowledge is experience. In addition to learning from experienced colleagues, we should also read more successful cases about telemarketing and strive to become an excellent sales clerk!
Insufficient summary of office clerk's work and thoughts on model essay 2
In a blink of an eye, it is the end of the year, and this year will pass in a very fulfilling and busy job. During this year, I gained a lot and accumulated a lot of work experience. At the same time, with the help and support of two leaders and supervisors, I finished my work well. As an office clerk, I am well aware of my job responsibilities and work contents, conscientiously complete every task assigned by the leaders, and constantly improve my comprehensive ability and do better. The work of this year is summarized as follows:
First, a serious and careful work attitude.
The daily work of a clerk is trivial, so it is necessary to do every job in a down-to-earth manner, carefully and meticulously, without any negligence, otherwise it will cause unnecessary trouble or even serious consequences. I remember sending a check back to the company once. Due to my negligence, I sent the check to the courier company, and then I returned it after a lot of unnecessary trouble. This incident taught me a lesson, which made me finish every task more seriously in my future work. Only with a serious and meticulous work attitude can we better complete the tasks assigned by the leaders.
Second, do a good job in personnel work with all your heart.
Conscientiously do their own work and temporary work, so that file management is more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and supervisors can avoid worries, and under the direct leadership of the manager, actively do the daily housekeeping work of the two departments.
1. Do the daily work patiently and meticulously: be responsible for answering incoming calls, do the incoming call consultation work well, carefully record important matters, and convey them to relevant regional supervisors without omission or delay; Responsible for the reception of visiting customers and maintain good manners; Responsible for the hygiene and cleaning of the office and conference room, the placement of tables and chairs, and keeping them clean and tidy; Responsible for the classification and filing of various documents, and send and receive company mail every day.
2. Material management: make a list of daily office supplies and order and distribute them in time to ensure the normal use of employees. Pay the cleaning service fee, telephone bill and invoice to the hospital finance department before 10 every month. Send the checks from all departments to the company around 25th of each month, and take back the signed copies for filing.
3. Employee payroll:/kloc-added employees on March, and/kloc-reported employee attendance on May. All these tasks need me to do seriously, check the attendance sheet of each supervisor and confirm the correct overtime hours, because this is directly related to the financial situation of the project.
4. Document management: according to the needs of work, make various forms and documents at any time, at the same time complete printing, scanning and copying documents handed over by leaders and supervisors, and upload and publish documents issued by the company in time. Various inspection reports, training records and meeting records completed by the supervisor have been classified and filed in time for easy reference and management.
5. Archiving of employee files: classify and archive the files of current employees and former employees, and timely update the files of new employees after adding offers every month.
6. Assistance: Assist the leaders to complete various work schedules for the new year, including the daily cleaning training plan implementation table, annual communication schedule, annual activity schedule, etc. At the same time, assist the leaders and supervisors to arrange project meetings and annual activities to better complete the implementation of the plan and organize activities.
Third, shortcomings
In this year's work, I have been strict with myself, earnestly and timely doing all the work assigned by the leaders, humbly asking the leaders and colleagues about the problems encountered in my work, and constantly improving and enriching myself. I have been able to handle the daily work and other related work of this position well now. Of course, there are also many problems in the work, mainly in:
1, not careful enough: office clerk is a trivial job, so it tests people's carefulness. Every job of a clerk should be carried out in an orderly way, and must not be half-hearted. After finishing every job, we should get into the habit of checking. I remember once filling out an expense account. After filling in the information, I took a brief look and chose to submit it directly. I thought it was okay. As a result, some data were filled in backwards, and later I was criticized by the leader. At that time, I understood that I was not careful enough to make mistakes.
2, lack of initiative: can not actively complete the work, but passively adapt to the needs of the work. Basically, everything assigned by the leaders can be completed, but almost all of them just work to complete the work. The solution to the problem is superficial, but there is no in-depth understanding.
3, the work is not very solid: busy with daily chores, the work has not risen to a certain height. I can't concentrate on work and study. I know a lot of knowledge, but I am not good at it. For example, the use of "Islamic State" and the production of PPT are not very proficient. In my future work, I will try my best to correct my shortcomings and devote myself to my work with greater enthusiasm.
Insufficient summary of office clerk's work and thoughts on model essay 3
Over the past year, with the careful care of leaders, with the help of colleagues and through our own efforts, we have made some progress in all aspects and successfully completed our work. Now let me briefly summarize my thoughts and work.
First, continue to strengthen study and further improve quality.
Having good political quality and professional quality is the prerequisite and necessary condition for doing a good job. Over the past year, I have always put learning in an important position and strived to improve my overall quality. First of all, I studied the agricultural policies, laws and regulations related to business departments; Second, under the leadership of the leadership to the grassroots research, pay attention to contact with practical learning. Before going to the grassroots, pay attention to collecting information from the internet or other channels, and have a better understanding of the problems investigated beforehand, which is also conducive to a deeper understanding of the problems in the investigation; I always listen to the speeches carefully, absorb nutrients and gain a lot in the research of leaders. The third is to learn from comrades with high theoretical level and strong business ability as much as possible, and strive to enrich themselves, enrich themselves and improve themselves. He also actively participated in various political learning activities organized by the unit, and effectively improved his theoretical level and ideological and political quality through practice.
Second, I tried my best to do my job well.
First, according to the unified arrangement of the organs and the instructions of the leaders, the activities of the leaders are well connected and arranged. Every official activity that the leaders participated in was recorded, and there was basically no mistake in the past year. Second, the sending and receiving of documents and materials submitted to the leaders for review and approval have been done well, and the instructions from the leaders to the people have been handled well. Register the origin and destination of each instruction document, and there has been no mistake for a year. Three, as far as possible, according to the leaders concerned about "_ _" hot and difficult issues, collect relevant information for leaders' reference; Fourth, consciously obey? The office leaders took the initiative to link up the work and completed the assignment well.
Three, consciously abide by the provisions, and consciously resist the erosion of bad atmosphere.
Seriously study the opinions of the Municipal Party Committee Office on the management of _ _ secretary, put forward requirements for yourself in the work, enhance service awareness, and be politically firm, modest and prudent, grasp principles, make friends carefully, abide by the law, and be honest and self-disciplined. Strictly abide by the rules and regulations of the unit, unite with comrades in daily life, and have no disciplinary actions in the past year, and have not tarnished the image of the leader.
Although some achievements have been made in one year's work, there are still some problems and shortcomings. First, during the work period, there are many active reports to the leaders for instructions, and there are few ways to pay attention to the leaders. Second, there is not enough research. In some cases, we don't know enough details, facts and materials, which makes our work very passive. Third, some working relationships are difficult to handle. In the new year, we should further enhance our sense of responsibility and mission, earnestly strengthen our own construction, strive to improve our own quality and better meet the needs of work.
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