Tong Can in Shenzhen is used to take buses and subways in Shenzhen. The original rental version has been deactivated.
1, shenzhen tong classification
1) deposit card: 20 yuan is required. Belonging to bearer card, it cannot be reported as loss, overdrawn or returned.
2) Commemorative card: bearer, no deposit, no loss report and no overdraft. It is a commemorative sales card issued by shenzhen tong Company.
3) Bank co-branded card: an intelligent IC composite card jointly issued by shenzhen tong Co., Ltd. and a designated bank.
4) Enterprise personality cards: shenzhen tong is customized according to the special needs of customers.
5) Concession cards: shenzhen tong B.duck Student Wizard Card -paint, shenzhen tong Student Card Deposit Edition, Shenzhen B.duck Student Card, Children's Bus Card, Disabled Card and Special Care Card.
6) Others: shenzhen tong Card Rental Edition and shenzhen tong Card Sales Edition.
2. Purchase channel
Ticket offices at stations along the subway, Shenzhen Development Bank, Wandiantong, Meiyijia, 7- 1 1, Bailihui, etc.
3. Charging position
Customer service centers at stations along the subway, automatic value-added machines or outlets such as SDB, Wandiantong, Bai Licheng, CR Vanguard, 7- 1 1, Bailihui and JUSCO.
4. Preferential policies
Bus concessions: Passengers who take any bus line with "shenzhen tong" can enjoy the fare concessions: 20% discount on fares below 3 yuan (including 3 yuan), 7.5% discount on fares above 3 yuan and below 6 yuan (including 6 yuan), and 6.5% discount on fares above 6 yuan.
Subway discount: Passengers can enjoy a 15% discount on the fare when they take any subway line with "shenzhen tong".
Transfer discount: Passengers who use "shenzhen tong" can transfer between different bus lines, between bus lines and subways, and between subways and bus lines within 90 minutes after swiping their cards. On the basis of credit card discount, 0.4 yuan/person will be given a transfer discount.
Mode of Transportation Shenzhen Metro has opened 1 1 subway lines, namely 1, 2, 3, 4, 5, 7, 9,1,1.
Shenzhen subway service hotline: 88960600 (manual customer service time: 8: 00-20: 00)
There are seven lost and found centers in Shenzhen Metro:
1. Window of the World subway station: responsible for the lost property management handed over by 1, Line 2 and Line 8. Tel: 8896 1752.
2. Tangkeng subway station: responsible for the management of lost property handed over from Line 3, tel: 28803666.
3. Huangmugang subway station: responsible for the management of lost property handed over from Line 7. Tel: 88972 100.
4. Xiameilin subway station: responsible for the management of the lost property handed over on Line 9. Tel: 88956300.
5. Chegongmiao subway station: responsible for the management of the lost property handed over by 1 1. Tel: 88952333.
6. Balcony Shandong Subway Station: Responsible for the management of the lost property handed over by Line 6. Tel: 88973333.
7._ Ling subway station: responsible for the management of lost property handed over by Line 5 and 10. Tel: 88979233.
There are three kinds of public transportation in Shenzhen: trunk line, branch line and express train.
1, the trunk bus body is blue, mainly taking the main road, and its route distance is generally above 15KM, and the route names are * * *, M***, * * a, **B, * * interval, etc. (* is the representative number), such as 1, and.
2. Connecting to the yellow bus body mainly takes the branch line, and its line distance is generally within 10KM, and its line name is B***, such as B600 and B799. Belongs to the feeder bus;
3. BRT is a green body, which mainly takes expressway and urban expressways. Its route distance is generally more than 30KM, and there are few stops. Its routing names are E** and K***. For example, E 10, E 1, K538, K302 and so on are all express trains.
Night bus, the name is N**, such as N 1, N20, etc.
Peak line and bus rapid transit, named as peak line 1 and bus rapid transit 1, mainly operate during the peak hours of working days to meet the commuting needs of office workers.
Tourist bus, named J**, such as J 1, etc.
Holiday line, named H**, such as H 1, etc.
Intercity bus: Intercity bus is a bus from Shenzhen to Guangzhou, Dongguan, Huizhou and other cities. At present, the existing intercity buses in Shenzhen are: long 68, long 69, long 328, long 58, long 2 1, long 19, long 18, long 16 and long 65438+.
Payment method:
Generally speaking, shenzhen tong or cash payment, shenzhen tong is a kind of stored-value card that can take Shenzhen bus or Shenzhen subway. It is supervised by Shenzhen Transportation Bureau and issued by Shenzhen Public Transport Settlement Management Center. Mobile phone shenzhen tong is a sim card issued by Shenzhen Mobile, which integrates the functions of bus credit card payment and mobile phone card.