What is the software of telephone call screen?

Zipei called screen-to help you manage every link of sales and service and provide quality service to customers! Caller ID system is a device that sends the caller ID of a telephone to a computer. Combined with the attached software, we can use the computer to expand the incoming call display function of the telephone, so that our customers can find relevant information from the database according to the incoming call number and display it on the computer. The caller's information is clear at a glance, so that you can know before the conversation, which can not only effectively break the distance barrier, but also help to grasp the initiative of the conversation and easily stop. The main function of the incoming call screen is that the incoming call number and customer details will automatically pop up when the phone comes in. The display time can be set by blacklisting special customers, harassing the phone screen, refusing to answer the phone, playing a recording, etc. Realize the connection function between local area network and wide area network, and record, count, query and print the incoming number. Zipei call screen software is a system that connects mobile phones and computers. The mobile phone is connected with the computer through the call manager. When the customer calls, the customer-related information pops up directly on the computer. The system automatically records the number of incoming calls of each customer. The total number of incoming calls today can be queried according to the specified number of times or according to the time period.

Other functions of Zipei's call screen software.

1. Customer call screen: When a customer calls, the call screen software will automatically pop up the basic information of the customer and display the business contact record.

2. Phone blacklist: When a phone in the blacklist comes in, the incoming call pop-up software can set the phone to hang up automatically without ringing to avoid unnecessary interruption.

3. Dial-back function: click the mouse to automatically go off-hook and hang up.

4. Information inquiry: It is convenient for business people to inquire about train schedules, national flights, postal codes and telephone area codes, and mobile phones and ID cards.

5. Providing SMS function: an indispensable communication tool for modern marketers.

6. Detailed customer contact information: In addition to the customer's name, company address, telephone number and other contact information, it also includes various information such as customer type.

7. Quick and intelligent customer information search and query: Quickly and accurately query customer-related information.

8. Provide inquiry and printing of incoming call history list; Print customer information, visit records, sales records and other information to facilitate the company's business management.

9. Zipei telephone inquiry system also has the concept of customer group. According to different customer groups, different customers are classified, and customer groups can be defined, added and modified by themselves.

10, sales management, which is convenient for inquiring about the price and quantity of products operated by the company, so as to answer the inquiries of callers at any time.

12. Export customer data for easy backup. The export format is EXCEL.

13. Provide user rights management to make customer information more secure, and ordinary users can set login passwords.

14, convenient, simple and fast networking settings, so that many people can enjoy data and improve data processing and management capabilities.

15. Recording function: it is convenient to record conversations with customers during or after the conversation, avoid business disputes and facilitate telephone management.