Leaders attach importance to it and the safeguard measures are strong. "Ten thousand people's appraisal window" is an important embodiment of implementing Scientific Outlook on Development, realizing, safeguarding and developing people's interests, an important way to expand grassroots democracy, strengthen mass supervision, build a harmonious society and improve service quality, and an important part of the theme practice of "starting from me and moving towards civilization". Pavement management, vehicle management and accident handling are important "windows" for public security traffic management departments to contact the masses. Through this "window", we can understand and master the weak links in traffic management and accident handling, listen to the voices of the masses, properly resolve contradictions, solve the practical difficulties of the masses, and better serve the public security traffic management. In this regard, the brigade attached great importance to it, meticulously organized it, and put improving the service level on the important agenda. The main leaders personally grasped it, adhered to the close combination of business work and optimizing the service environment, and formulated a specific work plan. Taking this activity as an opportunity, they attached great importance to and solved the outstanding problems reflected by the people, further standardized the service behavior and improved the service level.
Take the lead in practicing civilized action with the help of five carriers. As an ordinary citizen, educating the police should abide by the moral standards of citizens. As a public security policeman, we should strictly implement the requirements of "people should be spiritual, things should be neat, speak kindly and handle affairs fairly" and consciously achieve "civilization is in my environment". Educate the police to strictly abide by traffic safety laws and regulations, do not use police lights and sirens indiscriminately, do not run red lights and occupy roads for no reason, and consciously achieve "civilization is on my way"; Ask the police to correctly use civilized and standardized law enforcement terms such as "hello", "please" and "thank you for your cooperation", resolutely put an end to cold and hard phenomena such as thick mouth and indecent words, and consciously achieve "civilization is in my words"; Hire experts to teach the police civilized manners, infiltrate the "smile" service into every law enforcement link, treat the parties with a "smile" and consciously achieve "civilization smiles at me"; We will carry out in-depth educational activities with the theme of "cherishing honor, cherishing posts and cherishing family", and educate the police to always be grateful, resolutely not to do things that are sorry for the party and the people, the collective and the family, and consciously "I am grateful for civilization".
Polish the vehicle management window and carry out activities to create civilization. Taking the "one-window" comprehensive service model reform as an opportunity, we will vigorously improve the level of serving the masses, truly facilitate the people and benefit the people, and improve the satisfaction rate of the masses. We will carry out in-depth selection and commendation activities such as "Top Ten Civilized Demonstration Windows, Top Ten Civilized Service Models", "Standardized Law Enforcement Demonstration Units" and "I recommend and evaluate good people and deeds around us", adhere to demonstration and guidance, lead by example, infect and inspire the broad masses of police and citizens to actively participate in the "Start with Me and Move towards Civilization" dedication day, consciously safeguard public health and abide by public order. Strive to form a good atmosphere of advocating civilization, practicing civilization and striving to be civilized within the vehicle management department, and strive to create a social fashion of knowing honor and disgrace, eliminating bad habits and stressing civilization in the whole society, so that the vehicle management window can become a loyal practitioner and active promoter of civilization in the whole society.
Strengthen source management and lay a solid foundation. Further improve the electronic files of hazardous chemicals transport vehicles, school buses, passenger vehicles and drivers, implement "household registration" management, implement the main responsibility, and effectively prevent traffic accidents of key vehicles; Establish a four-level chain management mechanism of school bus management "school supervises classes, classes supervise students, students supervise parents and police supervise school buses" to realize standardized and scientific school bus management; Carry out "five advances" publicity and education and "four innovations" activities in depth, consolidate the education foundation of vehicle management window, take "four no and four concessions" as the main content, educate and guide the general public to advocate civilized driving, advocate civilized new wind, improve civilized traffic awareness and build a civilized, harmonious and happy home.
Improve the urban road traffic order and optimize the urban road traffic environment. Give full play to the main role of urban traffic management, make high-standard positioning, high starting point planning and high-intensity promotion, strengthen urban road traffic management, vigorously advocate civilized and harmonious traffic, and comprehensively improve the management level of urban road traffic order. Focusing on the rectification of illegal acts such as drunk driving, driving without a license, speeding, crossing the line with lights, fighting for lanes and lines, large vehicles breaking the ban, incomplete lighting and riding motorcycles without helmets, we will intensify the investigation and strict correction of uncivilized traffic behaviors and create a civilized, orderly, safe and smooth road traffic environment for people to travel.
Carry out civilized traffic persuasion and advocate civilized travel. This brigade has set up more than 300 civilized traffic persuasion volunteers to publicize and popularize the knowledge of traffic safety laws and regulations, and to persuade people to ride in an orderly way, travel safely and be polite. At the gates of experimental primary schools, experimental middle schools and county hospitals, as well as at the intersections near the Credit Building with heavy traffic and many pedestrians, publicize the Traffic Safety Law of the People's Republic of China, guide vehicles to drive safely and civilized, assist traffic police to maintain traffic order, demonstrate and guide the general public to eliminate stereotypes, correct uncivilized behaviors and enhance their awareness of civilization.
Carry out smiling service to bring the police closer to the people. Starting with the window units closely related to the people, such as vehicle management, accident handling and illegal handling, the brigade strengthened the education and training of the daily behavior of the police in the window units, actively advocated civilized language and civilized service, polished the windows and displayed the good image of the police. Advocate the use of civilized language, smile service, be polite to others and provide fast and convenient service. In daily work, we should take smile service as the starting point and consciously achieve warm "four ones", that is, "a hello, a smile, a hint and a thank you". The brigade also hired etiquette experts to teach the police civilized manners, infiltrated the smiling service into every law enforcement link, smiled at the parties, smiled at work, smiled at life, smiled at others, and consciously achieved "civilization is smiling at me".
Advocate civilized language and convey civilization with words. Combined with the actual work and clients, the vehicle management office and the accident handling section collect and sort out relevant service terms in a targeted manner, with warm words such as "please", "hello", "please sit down", "thank you" and "goodbye" as the basic working languages, showing the amiable side of the public security police, thus improving the service quality and service level of the window units, allowing the working people to see the new changes brought about by practical activities in civilized words and feel the public security organs in physical and mental pleasure.
Advocate "comity zebra crossing" and cultivate good habits of civilized driving. Carry out the activity of advocating "comity zebra crossing" among all drivers, and call on motor vehicle drivers to slow down actively before crossing the zebra crossing. When crossing the zebra crossing, pedestrians should stop to make way and pass after confirming safety. In the process of duty, the police will stop the behavior of impolite zebra crossing in time, and give oral education or warning to drivers who do not comply with the comity regulations, so that drivers can develop good habits of civilized driving. At the same time, establish and improve the supervision and assessment mechanism, set up a public report telephone number, encourage the general public to supervise and report the behavior of impolite zebra crossings, and form a good atmosphere of polite zebra crossings in society.