Question 2: Why should we learn listening (not less than 70 words)? God gave people two ears and one mouth, in fact, he wanted us to listen more and talk less. Listening more and talking less, being good at listening to others is an elegant accomplishment. Because listening carefully to others is respect for the speaker, people often regard loyal listeners as trusted confidants.
If you don't listen, you won't extract the essence of other people's thoughts. Everyone wants others to listen carefully when talking about their troubles. So listen, so that we can get real friendship.
Listening is a silent concern and greeting, and it is the bond between people.
Question 3: Why should we listen to other people's ideas and opinions? What a person can learn, see and remember is very limited, and resources can be maximized through mutual information sharing.
Question 4: Why should we learn to listen to hello? Listening is very important, but listen sincerely! Many celebrities have said: What I need is not a good talker, but a sincere listener. Do you like people interrupting you when you are talking about other topics? Similarly, nobody likes it. Sometimes when a friend talks to you, he doesn't want you to say anything, but to listen. Remember that we have two ears and one mouth!
Question 5: Why should people learn to listen? Because when you listen to others, they will feel respected by you, so when you speak, they will naturally listen to you carefully.
Question 6: Why should people learn to listen that people are social animals and hope to be appreciated, recognized and respected by others? To do this, you must learn to listen.
Question 7: Why do you want to listen? Listening skills Listening is a way to understand others, and it is also a kind of wisdom to communicate with others. Friends need to listen, parents and children need to listen, and lovers need to listen more. In real life, some people always talk regardless of other people's feelings in order to attract attention, so that they occupy most of the time in the conversation. Such people are full of talk. ...
Question 8: What should I pay attention to when listening? First, understand each other.
This includes understanding each other's language and emotions. A staff member said, "Thank God, I finally finished processing these letters!" " This is more exciting than simply saying "I have finished processing these letters". "
Second, answer each other's questions with corresponding actions.
The purpose of the other person talking to you is to get some perceptual information, or force you to do something, or make you change your point of view, and so on. At this time, taking appropriate action is the best way to answer the other party.
Step 3 praise the speaker
Doing so will create a good communication atmosphere. The more the other person hears your compliments, the more accurately he can express his thoughts. On the contrary, if you show a passive and submissive attitude, it will arouse the other party's vigilance and distrust you.
Fourth, observe each other's expressions.
Conversation is often carried out by nonverbal means, so we should not only listen to the other person's language, but also pay attention to the other person's expression, such as how to keep eye contact with you, the tone of speech and the speed of speech. And pay attention to the distance between the other person and you when standing or sitting, so as to find out the implication of the other person.
Five, the whole body pay attention to listen.
You can do this, face the speaker, keep close eye contact with him, and cooperate with standard gestures and movements. Whether you are sitting or standing, you should keep the most suitable distance from each other. Our personal experience is that we are only willing to associate with people who listen carefully and behave lively, rather than dealing with a stone mill that is pushed around.
Sixth, observe what he says and does.
Correct listening requires counselors to go deep into the troubles of visitors with an alert and rational attitude, pay close attention to their words and deeds, pay attention to how the other party expresses their problems, talk about themselves and their relationship with others, and how to respond to their problems. We should also pay attention to the hesitation pause, intonation change and various expressions, postures and actions accompanying the speech, so as to make a more complete judgment on the speech. For example, the visitor said that he forgave his wife's fault, but when he said it, he was emotional, angry and clenched his fist. We can judge from these nonverbal clues that the visitor didn't really forgive his wife's fault.
Seventh, put yourself in the shoes.
Counselors should not only understand what visitors express through words and actions, but also listen to the hints and what visitors omit and fail to express in the conversation. For example, in the cultural background of China, sex is a very sensitive issue for many people. Visitors often just talk, or play "edge ball", and sometimes hope that the consultant can hear the question and take the initiative to ask. Sometimes what visitors say is inconsistent with reality, or visitors intentionally or unintentionally avoid the important and neglect the more essential problems. Some visitors will try their best to say that there is nothing wrong with him, nothing serious, but in fact he may be ready to tell you what he thinks is important. Sometimes visitors will say many things that we haven't experienced personally. At this time, the consultant needs to imagine his own situation as much as possible and experience it personally, so as to understand the psychological reaction and experience experienced by the visitors and know how to help them out of the predicament.
Eight, good attitude and habits
In fact, the listening attitude and habits of consultants are more important than the specific skills. Because many of us have developed the tendency of "speaking" instead of "listening" in social life and are used to "speaking" instead of "listening". People's "listening" ability is not as good as "speaking" ability. There are several reasons for this. First of all, people tend to listen with judgment. They pay attention to whether what the other person says is consistent with their own values or opinions, so as to divide the other person into potential friends or outsiders. This may be meaningful for our usual interpersonal relationship, but this habit of "listening" with strong subjective tendency will hinder us from entering the world of visitors with prejudice in consultation. Secondly, real listening is a very energy-consuming thing, which requires full attention and cannot be distracted. Thirdly, sometimes the speaker's words have the effect of causing emotional reaction or association, which is easy to cause the listener to be distracted by the speaker's content. Finally, due to the influence of "noise" in information transmission, it leads to misunderstanding and misunderstanding. All of the above situations need to be highly valued by consultants, avoided as much as possible, and developed a good listening attitude and habit in practice.
IX. Appropriate participation and response
In the process of consultation, the counselor can adopt five listening reactions.
1, interpretation. Consultants reinterpret the contents related to situations, events, people and ideas in visitors' information to help visitors. & gt
Question 9: Why is it important to be good at listening? First of all, this is respect for people.
In addition, each of us has the right to express our opinions.
We must give each other this right.
Listen to him.