1. negotiate with the operators of training institutions. On the basis of voluntary mutual understanding, through direct dialogue, put facts and reason, distinguish responsibilities, reach a settlement agreement, so that disputes can be resolved.
2. Request the local consumers' association to mediate, that is, the third party will persuade, communicate and mediate the two parties to the dispute, so as to urge the two parties to reach a dispute settlement.
3. Call 3 15, the mayor's hotline, and complain to the industrial and commercial bureau.
4, court proceedings, consumers because of their legitimate rights and interests have been violated, can bring a lawsuit to the people's court, requesting the court to hear in accordance with legal procedures.