Patients can inquire about medical expenses and consumption details in the following ways:
1. Consulting in the financial department of the hospital: you can directly go to the financial department of the outpatient department or inpatient department of the hospital to consult the staff about the relevant consumption details, and provide corresponding vouchers and materials for inquiry.
2. Inquire on the hospital self-service inquiry machine: Now many hospitals are equipped with self-service inquiry machines, and you can inquire about medical expenses and consumption details by inputting relevant information.
3. Inquire in hospital official website or mobile phone platform: Some hospitals provide online inquiry service. You can log in to official website Hospital or download the official App of the hospital, and view the relevant medical consumption details after logging in the account.
Inquiring methods and precautions of hospital expenses: The following methods can be used to inquire the details of hospital expenses. First of all, you can go to the financial department of the hospital for consultation in person and provide relevant personal information for verification. Secondly, some hospitals provide online cost inquiry function, and you can log in to the hospital official website or use related mobile phone applications to inquire. When inquiring about expenses, protect personal privacy and avoid inquiring about personal expenses information on public networks or other people's equipment.
To sum up: when inquiring, make sure to provide accurate personal identification information to avoid information confusion or errors.
Legal basis:
People's Republic of China (PRC) social insurance law
Article 4
After paying social insurance premiums, employers and individuals have the right to inquire about payment records and personal rights records, and ask social insurance agencies to provide relevant consulting services. While enjoying social insurance benefits, individuals also have the right to supervise the payment of units. When inquiring about hospital expenses, you can choose to go to the financial department of the hospital in person or use the online inquiry function provided by the hospital.