Meituan customers can't use online conversations.

Before the order is completed, Meituan can have a dialogue with the merchant or rider in the dialog box, but if the order has been completed, the dialogue will be automatically closed and no information can be sent.

How to enter the online dialogue of Meituan;

1. Open the US Mission and click on mine.

2. Click on My Order to open the order.

3. Click on the product and click on the contact merchant.

When the US delegation encounters personal interests, it can negotiate with the merchants through online reply. If negotiation fails, you can go to Meituan's manual customer service to safeguard your personal interests.