Where does Taobao shop set up customer service?

Recently, many Taobao sellers Xiao Bai asked Taobao where to set up customer service information. In order to let everyone know how to set it up as much as possible, E-commerce Knowledge Network shared the specific setting methods below. I hope that friends who don't know will study as soon as possible and then set up a customer service account for their shop.

1. Where can I set up customer service?

The online shop wants to add customer service, only add the sub-account of Taobao number:

1. Log in to Taobao account, enter the Seller Center, and navigate to Store Management-Taobao Sub-account Management on the left.

2. After entering the sub-account management page, you can see the number of sub-accounts that your online store can create at present (you can create 3 accounts and get 2 for free).

3. The sub-account setting is relatively simple. You can see the latest information on the bulletin board. The operating instructions instruct novices how to set sub-account permissions, create sub-accounts, and click "New Employee" to add successfully.

Second, how to modify the customer service lighting time?

Log in to Taobao website, and the account that has opened the store will log in to Taobao Seller Center.

Click "Store Decoration" in the category "Store Management" on the left.

There is an edit command above the customer service icon.

You can look at several categories of customer service settings, such as shunting, setting weights and increasing customer service staff.

Set the Want Want number to display and visit, and then save it, and the customer service time displayed on the front page of the store will be set.

In fact, I think doing Taobao customer service requires a lot of skills. It is really not easy to do it well. For example, when buyers are consulting products, we can also recommend related products. Although it is very simple to establish a Taobao customer service account, you still need to keep learning if you want to do it well.