First, establish a "concept" to enhance the sense of responsibility and mission in office work.
The new situation and new tasks put forward new and higher requirements for office work. In order to adapt to the new situation, new tasks and new requirements, we must establish a new concept that the office is the service department, the office director is the waiter, and the office work is for the leadership, the grassroots and the masses. The director of the office should focus on this concept and achieve "three haves":
One is the sense of responsibility. Office work is no small matter. Any mistake in any link will affect the overall work. Such as compiling and distributing information, circulating documents, submitting documents, drafting official documents, etc. These seemingly trivial things, but each one is related to the overall situation. Delaying is a big deal, delaying the work. A high sense of responsibility is the premise of doing a good job in the office. As the director of the office, we must maintain a highly responsible spirit, meticulous attitude and rigorous and meticulous style, and do every job conscientiously and practically.
Second, there is a sense of sincerity. We should be enthusiastic about the outside world, warmly receive and treat people who come to work in the unit politely, and put an end to the phenomenon that "the door is difficult to enter, the face is ugly, the words are ugly, and things are difficult to handle". Be sincere at home, which is the need of career and the fate of being together. We should care, love, help, understand and respect each other. We should strive to create a United, harmonious, warm and harmonious office atmosphere, strengthen moral cultivation, take the overall situation into account, and be modest and tolerant. Look at the strengths of others and always think about your own shortcomings; Blame yourself with the heart of blaming others, and forgive others with the heart of forgiving yourself. Full of sincerity and sincere feelings is the key to good service. The service should be warm, sincere, patient and meticulous, with more contact, discussion, coordination and communication, and insist on treating people with sincerity, reasoning and affection.
Third, there is a sense of urgency. We should have a strong sense of time and a pragmatic and resolute work style, and we should not shirk, shirk, drag our feet, or perfunctory when things happen. It is necessary to earnestly implement the responsibility system of first inquiry and the time-limited completion system, establish statements and establish banks, handle urgent matters urgently, handle special matters specially, handle important matters quickly, and complete various tasks on time with good quality and quantity. We should pay attention to exploring and grasping the characteristics and laws of office work, and form a working mechanism with high efficiency, coordinated operation and standardized behavior.
Second, find your own position and be a good leader's staff and assistant.
The office is the leader's right-hand man. As the director of the office, you must find your own position. Being a good leader's staff and assistant is the accurate positioning of an office director.
First, we should be diligent in investigation and study, and pay attention to summary and analysis. The director of the office should work around the center and coordinate all aspects. Paying attention to proper limit in the work, ensuring that the responsibility is in place and the work is not offside is both a working principle and a working method. We should learn to be diligent in data accumulation in busy and intense work, be good at summarizing and analyzing, provide all kinds of information and materials for leaders' decision-making in time and accurately, give full play to the initiative of work, and put forward more ideas and methods. At the same time, we should profoundly grasp the principles and policies of the party and the country, grasp the working ideas of leaders, pay attention to the speeches of leaders on different occasions and their views on some specific issues, be good at systematically summarizing and summarizing the ideas of leaders, and grasp the ideological pulse and thinking trend of leaders from them, so as to effectively provide targeted services for leaders' decision-making, so as to achieve what leaders think, what they are anxious about, and what they need to help them, and shift the focus of office work to high-level services as a good decision-making consultant for leaders. Through regular investigation and study, we can provide effective information for leaders in time, accurately and comprehensively, and provide scientific reference for leaders to make correct decisions.
Second, we should be good at managing affairs and play a coordinating role. The director of the office should always stand at the height of the overall situation, resolutely implement the spirit of superiors, and assist leaders in coordination. The first is that the service does not add chaos. We should try our best to reduce trivial matters for leaders and let them concentrate more on thinking and grasping major events. When dealing with daily affairs, we should be reasonable in accordance with the law, abide by rules and regulations, take away power, be in place, be offside, make up Taiwan, and help Taiwan without adding chaos. The second is to solve the problem without worrying about it. Pay attention to enhance the predictability of work, prevent possible problems, and control and solve contradictions in the bud. You can't hand in problems, take fewer detours when you have difficulties, dare to face contradictions, be good at resolving contradictions, and share worries for leaders. The third is not to delay success. The director of the office must be mindful of the overall situation, be careful in calculation, make overall plans and make scientific arrangements, and strive to standardize and institutionalize the management of office work, so as to be busy but not chaotic, complicated and orderly, with no mistakes in major events and no leaks in minor events, and all work in good order and interlocking.
Third, we must dare to do a good job of supervision and promote the implementation of the work. Supervision is an important link to ensure the implementation of leadership decisions and an important function of office work. Dare to supervise and be good at supervision are the basic duties and requirements of the office director. How to do a good job of supervision, we should mainly do the following: First, we should highlight the key points. Focusing on the work arrangement of higher authorities, we should stick to the key points, change passivity into initiative, change the focus of work into rearrangement and then urge implementation. Don't prioritize, it's not upside down, just grab your eyebrows and beard. We should be good at grasping the main contradictions, identifying the key links, and making the key points clear, clear and coherent. The second is to improve the mechanism. There are no rules, Fiona Fang. It is necessary to establish and improve various work systems, so that there are rules to follow, rules to follow, and clear job responsibilities. We should carefully formulate work objectives and plans. The third is strict assessment. According to the division of labor, each person's work objectives are quantitatively assessed, and suggestions for rewards and punishments and suggestions for improving the mechanism and promoting the work are put forward according to the assessment. Strengthen the supervision of the overall work, so that there are plans in advance, tracking in the event, and feedback afterwards. Persevere in the supervision and implementation, and propose solutions to the problems existing in the implementation of the work.
Third, strengthen their comprehensive quality and give full play to the comprehensive efficiency of the office.
The key to being a good office director and doing a good job in office work lies in his own comprehensive quality, which is the basis and premise of giving full play to the comprehensive efficiency of the office.
First, we should strengthen our study and strive to improve our own quality. The director of the office must constantly improve the ability of keen discovery, dialectical thinking and scientific problem solving, and constantly strengthen the comprehensive coordination ability. The drafting of manuscripts should have a sense of quality, strive to overcome the empty, boring and lengthy style of writing, strive for new ideas, new angles and new artistic conception, enhance the policy and vividness of manuscripts, and strive to improve the quality and efficiency of manuscripts. To this end, we should further strengthen our study. First, study hard. Persist in learning from Deng Xiaoping Theory and Theory of Three Represents, implement Scientific Outlook on Development, arm our minds with scientific theories, and constantly improve our theoretical and political qualities. We should systematically study science and technology policies and regulations and learn modern science and technology knowledge. Through learning, broadening horizons, updating knowledge, eclecticism and mastery, we will strive to become "science and technology policy experts" and "work generalists" and constantly improve the service level of staff officers. Secondly, we should learn and use it. Learning should be planned and focused, so as to enhance the systematicness and pertinence of learning. In order to solve the contradiction between busy work and many affairs, we can take the method of breaking up the whole into parts and squeezing time to study as much as possible; Sincerely learn from leaders and humbly learn from colleagues; Earnestly learn from newspapers and magazines, and learn from examples. Insist on integrating theory with practice, combining learning with application, study hard and think more. Through the accumulation of dribs and drabs, many a mickle makes a mickle, achieving a qualitative leap.
Second, we must strengthen the sense of dedication and do a good job in logistics services. Office work is not only trivial and hectic, but also in the middle of the cracks, with both criticisms from above and complaints from below, which is difficult to adjust. To this end, the director of the office must enhance the sense of service as a logistics minister, regardless of fame and fortune, selfless dedication and down-to-earth, diligent and pragmatic style. It is necessary to grasp the forward-looking nature of the work and make clear what to do and what not to do; What to do first, then what to do; Do something, do something; It is necessary to grasp the sense of proportion and be timely and moderate. We should learn to convey information artistically, pay attention to adopting different expressions according to different objects and situations, be objective and fair, adhere to principles, have a cordial attitude, have a cordial tone and have a clear meaning, so as to achieve the purpose of coordinating relations, promoting unity, enhancing cooperation, resolving contradictions and improving work.
Third, strengthen honesty and self-discipline and establish a good personal image. We should take "doing things fairly and being clean" as our basic principle. First of all, we should always keep a clear head, pay attention to strengthening party spirit and moral cultivation, be strict with ourselves, be honest and upright, set an example, strengthen the responsibility given by "posts", resist bad atmosphere, consciously accept supervision, build a defense line against corruption and change, and establish a good image. The first thing is to dare to carry out self-criticism and sincerely accept criticism from others. Only if you are willing to accept criticism, can you have self-knowledge, and you can correctly understand yourself and understand the gap in your work. Only by constantly analyzing ourselves can we correct our shortcomings, make up the gap and constantly improve our own quality. Secondly, we must maintain a high spirit of innovation. We should constantly emancipate our minds, strive to blaze new trails and overcome difficulties. Always maintain a good mental state. When faced with heavy work pressure, difficulties and setbacks, don't shrink back or shrink back. With firm belief and optimistic attitude, we will turn pressure into motivation, forge ahead, and successfully complete all tasks. Third, we should be indifferent to fame and fortune. Office tasks are heavy, demanding and responsible. Only by maintaining a calm and peaceful mind and the spirit of being willing to be poor, conscientious and hard-working, can we correctly treat personal gains and losses, treat career as heavy as a mountain, treat fame and fortune as light as water, stay away from impetuousness, work hard and serve enthusiastically.