Provide a real case: Kaifeng Daily reported on March 20, 200411that there was something wrong with the food label in the supermarket, which led colleagues to complain about buying fake goods. People who know about fakes say that they are concerned about food safety claims, not the purpose.
There is a problem with the label of jujube slices sold in a supermarket in the city. Ms. Yang, who also runs a supermarket, immediately bought it and complained to the center of Yuwangtai Industrial and Commercial Branch at telephone number 123 15. On March 7th, Zhang Haiyan, director of the center, mediated, Ms. Yang successfully obtained a refund of 476 yuan from the complained supermarket and compensation for 500 yuan, and the problem jujube slices were ordered to be removed from the shelves.
The basis of the complaint is very professional.
The day before, Ms. Yang came to the center with several packets of jujube slices to complain, and attached written materials. Ms. Yang said that there was something wrong with the jujube slices she bought in a supermarket in Yuwangtai District, and she hoped that the industrial and commercial department would handle it. While reading the complaint materials, Zhang Haiyan listened to Ms. Yang and suspected that Ms. Yang was a professional counterfeiter. In this written material, Ms. Yang wrote clearly the existing problems and legal basis of jujube slices: the order of nutritional components on the label of jujube slices is capacity, fat, protein and so on. , the correct should be capacity, protein, fat, etc. , and the labeled fat NRV (nutrition reference value)% is 0.7%, and the correct one should be 65,438+0%, according to Chapter 6 of General Rules for Nutrition Labeling in prepackaged foods. There are several flavors of jujube chips, but the bar codes on the labels are all the same, which violates the stipulation in Article 2 1 of the Measures for the Administration of Commodity Barcodes that "different commodities must be marked with different bar codes". Zhang Haiyan confirmed that Ms. Yang's complaint was well-founded, so she accepted it. The next day, the mediation went well. The complained supermarket returned 476 yuan of jujube slices and compensated 500 yuan. The supermarket was also ordered to remove the problematic jujube slices from the shelves.
Supermarket peers know fakes and buy fakes.
Is Ms. Yang a professional counterfeiter? The reporter contacted her according to the mobile phone number left on her complaint. Knowing that the reporter wanted to interview, Ms. Yang readily agreed. She said, "I also run a supermarket. It is my responsibility to let consumers buy safe food. Now the network is very developed. I usually pay great attention to studying the laws and regulations on food safety. So when I purchase goods, I have strict requirements on food quality. Food quality is not only qualified in physical quality, but also qualified in label content. "
In the complaint, Ms. Yang requested to refund 476 yuan and compensate 4760 yuan according to Article 96 of the Food Safety Law. Now only ask the supermarket to refund 476 yuan and compensate 500 yuan. In this regard, Ms. Yang explained: "It is mainly to remind supermarkets to ensure food safety, and compensation is not an end."
In the past, all walks of life had different views on the behavior of knowing and buying fakes. On June 9th this year, 65438, the Supreme People's Court issued the Provisions on Several Issues Concerning the Application of Laws in the Trial of Food and Drug Disputes (hereinafter referred to as the Provisions), which made it clear that "buying while knowing it is fake" can be protected by law. Article 3 of the Regulations states: "If there is a dispute over the quality of food and medicine, the buyer claims the rights to the producer and seller, and the producer and seller make a defense on the grounds that the buyer still buys the food and medicine knowing that there are quality problems, the people's court will not support it."