China Telecom's customer service hotline 10000 provides you with all-day quality and caring service through manual and automatic voice. You can call 10000 or1kloc-0/of China Telecom (dial the area code+10000 or1) to access the customer service center of China Telecom, and we will respond to your communication quickly.
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China Telecom has built a comprehensive service window to realize the service concept of "one-stop access and one-stop purchase" for customer service. Adopt the national unified special service access code 10000, integrate all kinds of original telecom special service numbers, and take telephone network as the main information interaction mode;
To provide users with services such as consultation, inquiry, acceptance and complaint of various telecom services, and establish a fast customer response center for basic telecom services and various telecom value-added services based on customer service platform.
The national unified access number-10000 is adopted, and all levels have service category submenus. Users can use any communication tool to dial 10000 (calling foreign service: called area code+10000) to access China Telecom Customer Service Center and enjoy consistent service.