Judging from the customer service hotline of Hebei Radio and Television Network: "96888", the opening of this service means that a communication and interaction platform has been established between provincial cable TV and users. Cable TV users can directly dial the "96888" customer service hotline by telephone to provide manual acceptance services such as tariff consultation, fault repair, and business outlet search.
You can also keep abreast of new business information, matters needing attention in use, and the future development trend of digital TV. The customer service hotline can quickly answer calls from users around the clock, which is convenient for quickly handling user failures and will provide users with fast, convenient and thoughtful services.
Hebei radio and television information network
Hebei Radio and Television Information Network Group Co., Ltd. was formally established on July 12, 2005 with the approval of Hebei provincial government. It is based on radio and television network assets, linked by capital, and operated in a market-oriented way through administrative promotion.
Hebei Radio and Television Information Network Group Co., Ltd. has set up a shareholders' meeting, a board of directors and a board of supervisors in accordance with the Company Law and the Articles of Association, with the separation of government and enterprise, clear rights and responsibilities, and efficient and standardized operation.
The company has 10 internal institutions, such as General Department, Human Resources Department, Audit Supervision Department, Finance and Assets Department, Enterprise Management Department, Technology Department, Network Operation and Maintenance Center, Program Center, Party-Mass Office, Hebei Radio and Television Network Group Culture Media Co., Ltd. By the end of 20 12, the group had 150 subsidiaries with more than/0 employees.
There are 8.4 million cable TV users in the province, including 6 million digital TV users. Mainly engaged in the province's cable TV basic transmission business and pay TV, HDTV, data broadband, video transmission and other value-added services. At present, more than 3,000 kilometers of provincial trunk transmission self-healing ring network and more than 6,000 kilometers of city and county optical fiber network have been built, and the distribution network of nearly 3 million users has been completed.