2, according to the requirements of the bank, truthfully provide relevant evidence;
3. If you have been unable to reach an affordable repayment plan, or encounter difficulties and obstacles from bank personnel, you can complain to the relevant departments to safeguard your legitimate rights and interests.
The above is how to communicate with the bank about the suspension of credit cards.
What do you mean stop paying?
A stop-interest account refers to a customer who can't repay the credit card arrears or loans on time due to special circumstances. After consultation with the bank, the bank suspends the interest calculation on schedule and leaves the arrears. Generally speaking, to stop paying interest means to owe money first, but the account will not be eliminated and will be paid back later. Under special circumstances, the issuing bank can negotiate with the customer fairly and verify that the credit card debt exceeds the customer's repayment ability, and the customer still has the willingness to repay. The term of personalized repayment agreement cannot exceed 5 years. If it is necessary to stop payment, the cardholder needs to contact the customer service of the bank actively, explain the situation actively and ask if it is possible to stop payment. This article is mainly about how to communicate with the bank about the knowledge of credit card stop, and the content is for reference only.