1. Thank customers for their concern: thank customers for their concern and inquiry, and express their joy in choosing their own services.
2. Provide online resources: provide some video introductions of websites, virtual tours or online resources in the reply, so that customers can learn more about the house through the network during their travels.
3. Arrange online consultation: the customer arranges an online consultation, communicates with the customer through video conference or telephone, understands the customer's needs, answers questions, and can share photos, floor plans or other materials with the customer to better show the details of the house.