The most effective way for Zhongtong to complain about express delivery.

The most effective way to complain about ZTO Express is to dial 12305 directly. 12305 is the complaint telephone number of the State Post Bureau. In recent years, the State Post Bureau has paid great attention to the phenomenon that the express delivery industry is not standardized or complained, and the express delivery company also attaches great importance to complaints, so calling 12305 is the most feared complaint handling method for ZTO Express.

1 and "12305" handle consumer complaints manually at 8: 30- 17: 30 every working day (due to the time difference, it is 10: 00- 19: 00 in Xinjiang and 9: 00 in Tibet).

If you call directly, you may be busy. At this time, you can appeal through official website;

3. Also pay attention to the dialing method: municipalities and provincial capital cities directly dial 12305, and non-provincial capital cities directly dial provincial capital cities+12305;

4. Accept recorded calls on weekends and legal holidays.

I hope the answer I gave you can help you. I wish you a happy, smooth and healthy life.