Dell WeChat official mall (like) is suspected of promoting fraud.
I called Dell for after-sales, and their internal inquiry said that it had been delivered through a multinational express company, whose name was unknown. They didn't give me delivery information in official website, let alone logistics information, and they have been in a state of non-delivery. Then I asked them to contact the courier company to deliver it to me, and then I sent it to them after the sale. I said you didn't cooperate with the courier company. Why didn't you just return it to you? I dare not touch your machine, and then they dare not. The funniest thing is that the staff of the courier company contacted me later and told me that you just told them to go through the return process instead of the receipt process. They are logistics, and they say you should not be soft-hearted because of a few words from customer service. Later, they called Dell customer service and told me that the service was poor. On the phone, they shouted at me in an extremely arrogant tone.