What's the difference between ITSS and ITIL?

The formulation of 1.ITSS (information technology service standard) in different departments was studied and formulated by ITSS working group under the guidance of the software service department of the Ministry of Industry and Information Technology. IT is a summary of the practice of IT service industry in China, and an independent innovation achievement of various institutions engaged in R&D, supply, promotion and application of IT services. ITIL (Information Technology Infrastructure Library) was formulated by the British government at the end of 1980s, which is mainly applicable to IT service management (ITSM) and provides quantifiable standards and specifications for IT service management practices of enterprises.

The second is the IT service support system of ITSS with different standards, including the planning, design, deployment and implementation of information technology services, continuous improvement of service operation and management in the whole life cycle, and the standards followed by monitoring, involving information system construction, operation and maintenance, service management, governance and outsourcing. ITIL is a practical IT service management framework, which is not only applicable to government departments, but also to large enterprises and small and medium-sized enterprises in finance, manufacturing and other industries. Its height is based on the development of IT industry.

Third, the fundamental purpose is different. The core value of ITSS is to ensure the provision of reliable information technology services, and to promote the balance between the quality and cost of information technology services between suppliers and consumers through "integrity". The core value of ITIL is to improve the utilization rate of resources; Enhance competitiveness; Improve the availability, reliability and security of key tasks of IT services; Evaluate the cost of service quality.

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