(1) The customer's ordering and settlement process is complicated and prone to errors.
Customers place orders through WeChat group and telephone, and the order taker spends a lot of time docking, sorting and summarizing the demand, which is very easy to report the wrong price, misremember the specifications and write the wrong weight, resulting in losses for the enterprise.
(2) Operation and maintenance of instructions and documents
Sales or order takers should record the order requirements scattered on various micro-signals or telephones, sort them out with EXCEL tables, then input them into the traditional invoicing system, and then summarize the order quantity of each ingredient and send them to buyers.
(3) Procurement
Purchasing needs to wait for the orderer to summarize the order requirements of all orders, and connect them through WeChat, then print out the purchase demand list, roughly evaluate the inventory, and then pick up the goods in the agricultural batch market, or send a single order to the supplier for delivery to the warehouse.
After the purchase is completed, the goods will be inspected in the warehouse and the financial statements will be inspected separately.
(4) warehousing
Because the main work of fresh food distribution is carried out at night, warehouses arrive one after another in the early morning, and sorters start sorting immediately, so it is difficult to weigh all the ingredients in storage and record the inventory.
Therefore, most fresh food distribution enterprises do not have real inventory data, and mainly rely on the quantity of outbound goods to judge their operation.
Because there is no warehousing data, it is difficult to control inventory, inventory and loss.
(5) Classification
Fresh food distribution needs to be weighed and selected according to the weight of customer orders, and rotten leaves should be removed, and ingredients that do not meet the quality requirements should be picked out.
In order to complete sorting, the order taker needs to make a sorting list for each customer in advance through the EXCEL sheet, listing the information such as the ingredients, specifications and weight ordered by the customer, and then print the sorting list and distribute it to the sorters.
After receiving the sorting list, the sorter will find the ingredients according to the requirements on the form, select and weigh them, fill in the actual weighing weight on the form, and then put the ingredients into the turnover basket, waiting for the driver to load and deliver them.
Finally, the sorter will return the completed sorting sheet, and the order taker will input the actual weighing weight into the traditional billing system to realize the subsequent invoice printing and customer bill checking.
Compared with the above traditional operation mode, the online platform is more flexible and efficient. Especially in the background of this big wave, it has become the key for fresh enterprises to choose a suitable and easy-to-use fresh distribution system for small vegetables.