2. For online inquiry, you need to log in to the labor security network or social insurance business website of your city, click the "Personal Social Security Information Inquiry" window, and enter your ID card and password to inquire about the insurance information. Here, enter the social security card official website 12333.com, enter "National Pension Insurance Inquiry" in the navigation of the page selection page, click to select your province and city, such as Shenzhen, Guangdong Province, click on Shenzhen Pension-Personal Social Security Information Inquiry, and enter your ID card and computer number to inquire about your social security card balance;
3. Telephone consultation. If you don't have Internet access or can't find the social security card information inquiry website in your city, you can call the labor security comprehensive service telephone number "12333" for policy consultation and information inquiry. The telephone number of the national unified social security card is 12333. When inquiring, you can choose "personal social security card account information inquiry" or "personal medical account information inquiry" according to the voice prompt, enter the card number and password to get the result, or directly transfer to manual service consultation. However, in most cities, manual services are provided only during normal working hours, not 24 hours or all year round.
legal ground
Article 4 of People's Republic of China (PRC) Social Insurance Law
Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights records, and require social insurance agencies to provide social insurance consultation and other related services.
Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.