2065438+In February 2009, official website, the General Administration of Market Supervision issued the Opinions of the General Administration of Market Supervision on Integrating 123 15 Administrative Law Enforcement System to Better Serve Market Supervision and Law Enforcement. It is required that before the end of 2020, the original complaint hotline for industry and commerce, quality inspection, food and drug, price and intellectual property rights will be established. That is, 123 15, 123 1,12358,65438.
The integration construction is divided into two stages, with 20 19 as the transition period, which mainly realizes "No.1 external, multi-line parallel, centralized answering, undertaking at all levels, and departments handling according to their responsibilities"; Upgrade the national 123 15 platform, and initially unify the entrance of market supervision complaints and reports; Based on the national platform of 123 15, we developed and deployed the user terminal for wiring personnel, and realized the real-time collection and dynamic management of 123 15 hotline data.
Extended data
Dialing requirements of 123 15:
1. When the rights and interests are infringed, the respondent is under the jurisdiction of the administrative department for industry and commerce; ?
2. When the rights and interests are infringed in the process of consumption; ?
3, when found fake and shoddy goods and manufacturing fake and shoddy goods "dens"; ?
4. When false advertisements are found to deceive consumers.
Please call 123 15 to report the complaint, which will help people mediate disputes. If violations of laws and regulations are found, they will be investigated and punished according to law.
CCTV Broadcasting Network-Market Supervision Complaint Telephone Number will be unified as 123 15 next year.