Dear users, hello! Thank you very much for choosing gas stove series products! Thank you for accepting us. Please supervise the whole service process. I believe that with your support, we can constantly improve the service process, improve the service quality, and provide you and other consumers with all-round services.
Le Bang (LB) Cookware Maintenance Service Center has strong technical force and first-class service. Companies adhering to modern management, with excellent team, honest service. All your questions are just a phone call, and we will take care of the rest.
Le Bang (lb) stove maintenance procedures:?
1, call customer service 400 for repair, and briefly describe product failures and phenomena.
2. The customer service personnel arrange the maintenance engineer in the city where the user is located to contact the user according to the products that the user has reported for repair.
3. Maintenance personnel communicate with users by telephone (determine the time of failure and on-site service) and ask users to keep the telephone open during maintenance.
4, maintenance personnel on-site inspection, such as production maintenance master need to quote before maintenance.
5. The customer service staff will call back.
In order to provide Le Bang (LB) users with a better and more convenient service experience, the maintenance center has always built a harmonious and healthy maintenance service environment with users in line with Do not forget your initiative mind.