Store level 3 restrictions can be returned. During the period when the store is punished by three-level restrictions, it is usually not allowed to apply for immediate withdrawal. You can cancel the restriction or return the goods according to the reasons for the restriction. If the three-level restriction is caused by the transaction amount or the number of withdrawals in 0 yuan reaching the threshold, the restriction can be lifted by paying the deposit normally or returned to the store without paying the deposit. If there is any arrears, you can only return the store after paying off the arrears. For details, please check the reasons for the store restrictions.
Three-level restrictions are usually due to after-sales problems, after-sales service indicators are not up to standard, logistics service indicators and so on. If it is higher than 5 times the category average, it is likely to be subject to three-level restrictions. Merchants and platforms need to negotiate and pay enough fines. Only after the disputed transaction has been well resolved can the store return application be made.
Some stores in the three-level restrictions can return stores normally, such as inducing unofficial transactions. It needs to be confirmed according to the situation of its own store. The reasons that may cause the store to be limited include, but are not limited to: the service index is too high, and the service index should refer to the service index that novice merchants should pay primary attention to; Illegal modification of goods, false reporting of inventory and other violations in activities; If the store deposit is not paid, it will return to normal immediately after the payment is successful.
Precautions for returning the store:
1. At present, serious violations are not allowed in the store. If the circumstances are serious, businesses need to solve the unpaid fines as soon as possible. At present, orders are handled with fines to solve disputes with consumers. Only when all the disputes in the store are handled well can we continue.
2. The return of the store requires the merchant to apply 30 days after the last transaction order is confirmed. It is necessary to confirm that the refund bank account information is completely correct, and there are no products being promoted, no products on the shelves, and no products with online resources in the store.
3. Stores with existing transaction records will enter the material review process, and the application for returning the store can be withdrawn during the material review process. After that, the platform will review the store return application and related information submitted by the merchants. If the materials fail to pass the review, the platform will remind you by SMS, and the merchant can check the specific details on the page where the store returns fail, and click Re-apply.
4. Usually, the audit period is about 20 working days. Once the refundable deposit appears in the store, the platform will refund the account balance to the bank account you confirmed in the refund application within 10 working days after the materials are approved.
Legal basis:
Article 562 of the Civil Code of People's Republic of China (PRC)
The parties may terminate the contract if they reach an agreement through consultation.
The parties may agree on the reasons for one party to terminate the contract. When the reasons for the termination of the contract arise, the creditor may terminate the contract.
Article 563 of the Civil Code of People's Republic of China (PRC)
In any of the following circumstances, the parties may terminate the contract:
(a) the purpose of the contract cannot be achieved due to force majeure;
(two) before the expiration of the time limit for performance, one party clearly indicated or indicated by his own behavior that he would not perform the main debt;
(three) one party delays the performance of the main debt and fails to perform it within a reasonable period after being urged;
(4) One of the parties delays the performance of debts or commits other breach of contract, which makes it impossible to achieve the purpose of the contract;
(5) Other circumstances stipulated by law.
For an indefinite contract whose content is to continue to perform debts, the parties may terminate the contract at any time, but they shall notify the other party before a reasonable time limit.