1.？ Purpose and demand of consultation: First of all, we should make clear the purpose and demand of consultation, and the concerns and expected goals of consultants and customers.
Consultation question
2.？ Information collection and evaluation: the consultant will collect and evaluate information to understand the customer's background, situation and problems. This includes collecting personal and organizational information and understanding relevant historical and background information.
3.？ Problem analysis and diagnosis: On the basis of information collection, the consultant will analyze and diagnose the problem, and make clear the essence and cause of the problem. Through in-depth understanding of customers' problems, needs and goals, help them understand the problems and find out the ways and methods to solve them.
4.？ Solutions and suggestions: According to the results of problem analysis and diagnosis, the consultant will provide corresponding solutions and suggestions. These suggestions may include the change of thinking angle, the adjustment of behavior and skills, the optimization of organizational structure and process, etc. To help customers solve problems and achieve the expected goals.
5.？ Implementation and follow-up: Consulting work is not only to provide solutions and suggestions, but also to assist customers to implement these solutions, and to track and guide them in the implementation process. Through continuous communication and feedback, timely adjust and improve the scheme to ensure the effectiveness and sustainability of the consultation.
6.？ Evaluation and summary of the results: After the consultation process, the consultant will evaluate and summarize the whole process. Evaluation is mainly to examine the effect and the goal of consultation, and summary is to reflect and summarize the whole consultation process, so as to improve the professional quality of consultants and the quality of consulting services.
The specific content of consultation will vary according to different fields and needs, and the above content is only a general description. In the actual consultation, the consultant will make corresponding adjustments and treatments according to the specific situation to meet the needs and goals of the parties.