The significance of outpatient reception:
Modern medical model emphasizes the importance of doctor-patient relationship. When a patient looks for a doctor, he receives the doctor first, and then receives his treatment. Similarly, whether a good psychological counseling relationship can be established is also a necessary condition to ensure the success of psychological counseling. Social psychology emphasizes the importance of first impression in interpersonal relationships, and there is also a saying among the people that "a good beginning is half the battle". Therefore, the reception for the first visit is not only to collect and sort out information for diagnosis, but also to establish a good consultation relationship.
Proper reception for the first visit can make customers feel comfortable, help them reduce their nervousness and doubts, and help them establish an effective consultation relationship. In the reception of the first visit, the job of the psychological counselor is not to solve the troubles of the help-seekers, but to provide a space for the help-seekers to release their depression.
You can communicate freely in the counseling room, and you can talk confidently about any desires and conflicts, thus helping the seekers have the opportunity to deeply perceive themselves and accompany them to discuss their problems and troubles. Through the reception of the first visit, the psychological counselor can also initially understand and evaluate the problems of the help seekers, laying the foundation for the formation of the initial diagnosis.
Implement the first visit reception:
First visit reception procedure:
Do a good job of preparation before psychological counseling; Use polite reception and polite language; Ask the helper what kind of help he wants indirectly, instead of forcing him to ask directly; After asking, make clear your attitude; Explain the principle of confidentiality to the helper; Explain the nature of psychological counseling and help those who ask for help.
Precautions for first reception:
Avoid nervousness; Language expression; Explain the principle of confidentiality in psychological counseling repeatedly; Explain the limitations of psychological measurement function; Behave appropriately.
Working procedures of induction training:
Determine the objectives, contents and scope of the talks; Determine the way of asking questions; Listen; Control the content and direction of the talks; Return to the content of the talks; End the talk (if it must be declared and promised).
Type of talks:
Induction training; Discriminatory interview (determine what tests and discriminatory measures to use through observation and interview); Therapeutic conversation (for psychological problems and behaviors); Consultation meeting (for some problems of healthy people, such as career and love); Emergency or crisis talks. (The helper had an accident).