1. For the logistics situation of online shopping goods, if the seller doesn't tell the buyer the logistics information, the buyer had better ask the seller for the logistics company and the waybill number, and go to the courier company official website to inquire;
2. Sometimes, due to the efficiency of the courier company, the courier information cannot be returned to official website in time, resulting in no courier information returning to the online shopping platform. In this case, wait patiently, or call express customer service according to the order number and soliciting address provided by the seller, and ask the customer service for help.
3. If the sender loses the courier, neither he nor the recipient has the waybill number to check the delivery status of the courier. If the sender can find the shipper, the sender had better ask the shipper for the waybill number. Generally speaking, the consignor has a copy of the consignment information at hand to record his performance.
Of course, some people are embarrassed to pay attention, so this method may not work. In any case, as long as the contractor cooperates, this method is feasible and try as much as possible.
5. If, as the recipient, the sender fails to provide the courier number, but can provide the information of the courier company, the recipient can try to find the corresponding delivery personnel at the destination of the courier company, ask them to help check whether they have arrived at the destination, and inform them when they arrive. This method will certainly work as long as the deliveryman cooperates, and it will be better for them or let acquaintances find them.
6. If it is really impossible to obtain the express delivery number and inquire about the express delivery information through the courier and delivery personnel, then it is necessary to find out the accurate delivery time and place, delivery place, sender and recipient, and then call the customer service of the express delivery company to ask them to help with the inquiry.
7. This method may not be feasible. It depends on the service system of the courier company and the attitude of customer service. Be sure to exert your strength on the stalking, otherwise you may only get a "waiting notice" from the customer service, and then there will be no more. It is very likely that you need to make a long-distance call. If it is not urgent or important, it will waste a lot of phone bills. It is best not to use this method.
8. Many people are familiar with the courier. Usually, for the convenience of the map, they often entrust these acquaintances to send express delivery, and will not pay attention to asking about the express delivery form. Usually, when mailing general items, the consignee will not swallow them privately. When mailing valuables, the consignee may often swallow the sender's items privately.
9. When the sender and the receiver find that the situation is wrong and ask the consignee, the consignee often excuses that the goods have been sent and the receipt is lost. Because there is no bill and no express number, it is impossible to find the express status of the goods. The sender and consignee are often entangled, and the consignee refuses to pay for the goods. The courier company does not cooperate with the sender for the sake of reputation and interests.
10. In this case, on the one hand, we should strictly negotiate with the consignee and the courier company, on the other hand, we should call the police in time, and if there are media resources, we can also expose them to the media.
Extended data:
Brief introduction of logistics number:
First, the goods are numbered in the process of goods flow, which is convenient for recording, searching and querying the types and quantities of goods of various logistics companies.
Second, you can query the logistics transportation status of the baby in the corresponding logistics company through the obtained logistics single number. After delivery, the seller can check the logistics number, and you can see when the baby is delivered and where it is parked. Inquiring about the whereabouts of manifest in express delivery company usually requires waybill number instead of logistics number.
References:
Baidu encyclopedia-logistics Hao