1, automobile manufacturer's service hotline: When you complain to automobile manufacturers, call the corresponding customer service hotline. If you have any problems, please go to the after-sales service center (4S shop) authorized by the manufacturer for maintenance first. If there is a problem, but 4S doesn't accept it, contact the manufacturer. Because 4S stores are constrained by manufacturers, manufacturers encourage 4S stores according to their performance. If the 4S shop does not handle it well, it may affect the performance appraisal and directly affect the bonus.
2. Complaints from third-party websites: complaints and feedback are made through third-party channels such as Chezhi.com ... But these third parties only play the role of media supervision after all, and ultimately it is up to the manufacturers to provide solutions and the 4S stores to implement specific after-sales services.
3. Complaint telephone number 123 15: At present, the most effective way is to complain to the national Internet platform, telephone number 123 15, and contact the main board of the State Administration of Markets directly.
Matters needing attention when buying a car
1, learn about local policies, whether there are preferential subsidies for car purchase, etc. What conditions can these preferential car purchase subsidies obtain, such as whether there are restrictions on tax payment and licensing, time limit for car purchase, invoice amount limit for car purchase, household registration limit for car buyers, and so on.
2. To know the price of the vehicle you choose, you can know the overall selling price according to the online quotation and forum, and then go to the local 4s shop to ask about the communication price, configuration and preferential conditions.
3. Plan your car purchase plan according to your own budget. If you are short of money, you can choose a loan, such as mortgage or credit card. It is necessary to know the installment and down payment plan in advance and choose according to your own needs.