1. If the total amount is less than 1000 yuan, you can buy it directly at the front desk of Decathlon shopping malls nationwide. Total amount exceeds 1 0,000 yuan. You can send an email to giftcard.china@decathlon.com or call the customer service hotline: 4009- 109- 109 for consultation.
2. Electronic gift cards. Customers with physical gift cards need to bring physical cards to Decathlon physical shopping malls for consumption. Customers with electronic gift cards can print or download them to Decathlon physical shopping malls for consumption.
3. We don't accept taking photos or using gift cards in the form of only reporting card numbers. When using official website, you only need to enter the 16-digit card number of the gift card and the 4-digit verification code painted on the back of the card when checking out.
4. If there is no coating on the back of the gift card, it can be replaced in the following two ways: replace the old card with a new gift card at any Decathlon store in China; You can call 4009- 109- 109 to register a new card, and we will inform you of the new card information by email within 1-2 working days.
The above is the purchase and redemption process of Decathlon gift cards. I hope it helps you.