China United Communications Co., Ltd.; China Unicom;
As the old saying goes! "Don't talk big, you don't have to do it, but you don't have to judge whether you can do it." The Analects of Confucius, a wise text. Song Zhuxi's notes.
China Unicom is subsidizing its own enterprises, and Du Chuan's "Corporate Image" column advocates "Forever". Logo modeling has two obvious "hearts" connected from top to bottom, which vividly shows the service tenet of China Unicom's communication and communication, always thinking of users and connecting with users' hearts. Also called; "It has created a strong sense of integrity for Unicom people to create value for customers, enterprises, shareholders and society. In the process of constantly creating value, Unicom people have fulfilled their duties and continued to contribute, forming a culture of integrity that goes deep into Unicom. " "Competition achieves transcendence; Innovation opens the future; Passion overcomes danger; "Integrity is based on the world" in China Unicom: the implementation of the promise of "eight service promises to ensure honest management"; First, ensure the user's right to know and strictly abide by the user's service agreement. The second is the responsibility system for handling complaints within a limited time. Eighth, promise to double the phone bill error and compensate the SMS error first. For the complaint that the responsibility cannot be confirmed between Unicom and SP, Unicom will pay in advance.
China Unicom (96 169, 100 10) promises to process the results within 24 hours, 48 hours and three to seven working days.
None of China Unicom has fulfilled its promise; "Protecting users' right to know", "connecting with users' hearts" and "responsibility system for handling complaints first and settling them within a limited time" —— China Unicom has no letter.
The second batch: Unicom can't
As the saying goes, "Fiona Fang cannot live without rules."
Article 5 of the Constitution of People's Republic of China (PRC) * * * People's Republic of China (PRC) governs the country according to law and builds a socialist country ruled by law. The state maintains the unity and dignity of the socialist legal system. All laws, administrative regulations and local regulations shall not contravene the Constitution. All state organs and armed forces, political parties, social organizations, enterprises and institutions must abide by the Constitution and laws. All violations of the Constitution and laws must be investigated. No organization or individual may have privileges beyond the Constitution and laws.
Civil Code 1: Respect the rights of oneself and others, have a sense of responsibility and independent personality; People are born with the right to equality and freedom, and freedom is the essence of life. Every citizen should know that he has inalienable, inviolable and non-transferable basic rights, such as the right to life, property rights, freedom of thought and speech ... The premise of each right is to respect the rights of others. Sacred rights mean unshirkable responsibilities, and citizens should bear their own social responsibilities. At the same time, every adult should have an independent personality, so as to consciously assume their social responsibilities, life obligations and historical missions. Two: have basic moral cultivation, be honest and know shame; Morality, as one of social norms, is the product of human rationality and is used to coordinate interpersonal interests. Morality requires selflessness, that is, it cannot harm the interests of others or infringe on the public interest. A man of noble morality is the backbone of human civilization and the pillar of the ship of human civilization that will not sink in the countercurrent of the storm. In daily life, as a citizen, we should constantly improve our moral quality, consciously restrain ourselves with moral norms, and look like a noble person. Three: Seriously abide by laws and regulations, have the concept of legal system and taxpayer awareness, and law is one of the powerful tools to maintain social stability. Learning and mastering some legal knowledge to maintain social stability can enable citizens to correctly exercise their basic political rights endowed by law and consciously abide by their obligations stipulated by law. It can enhance citizens' consciousness of consciously defending the Constitution and laws and improve their ability to resist and oppose all illegal and criminal activities that endanger stability. At the same time, citizens should have the ownership spirit of actively participating in social management, and have the consciousness of participating in, discussing and supervising politics.
"China" Unicom is all enterprises in People's Republic of China (PRC), and its personnel are People's Republic of China (PRC) citizens, which obviously violates the relevant provisions of the Constitution of People's Republic of China (PRC); Relevant provisions of the Civil Code; The relevant provisions of the Criminal Law of People's Republic of China (PRC); Relevant provisions of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests; The relevant provisions of the People's Republic of China (PRC) Household Registration Law; Relevant provisions of the People's Republic of China (PRC) Identity Card Law; The relevant provisions of the Law of the People's Republic of China on the Protection of the Rights and Interests of the Elderly and the relevant rules formulated by China Unicom-China Unicom cannot
Three batches; China Unicom doesn't know.
The ancients said, "If a worker wants to do a good job, he must sharpen his tools first."
China Unicom's 100 10 telephone directly faces hundreds of millions of user complaint centers and processing terminals, but only one person knows all its customers and return visitors; What is the service tenet of China Unicom? What is the corporate culture of China Unicom? What is the code of conduct for employees of China Unicom? What is China Unicom: Eight Service Pledges?
I don't know; The relevant provisions of the Constitution of People's Republic of China (PRC); Relevant provisions of the Civil Code; The relevant provisions of the Criminal Law of People's Republic of China (PRC); Relevant provisions of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests; The relevant provisions of the People's Republic of China (PRC) Household Registration Law; Relevant provisions of the People's Republic of China (PRC) Identity Card Law; Relevant provisions of the Law of the People's Republic of China on the Protection of the Rights and Interests of the Elderly.
I don't know what illegal transfer of fixed telephone is! I don't know what illegal binding of network broadband is! I don't know what illegal infringement is! I don't know what is illegal infringement on consumers! .
Even, I don't know what a valid certificate is! I don't know what it means to cancel the certificate according to law! I don't know if Unicom can get on the phone with the original owner of 0354-5672759, who has been dead for several years.
Facts have proved that China Unicom is a completely ignorant company-China Unicom is ignorant.
Four batches; Unicom is shameless.
Since ancient times, China has been "swinging without quietness, winning without humiliation." "Don't say that you are shameless, but you will be justified in the end."
As a modern and information-based large-scale enterprise, China Unicom only calls; Talking on the phone with people who have been dead for years. It is Unicom that has developed to connect heaven and earth, connect ghosts and gods, and connect the dead who died a few years ago. Then: Why not spend a few minutes communicating with the relevant departments of the public security organs on the earth to find out whether the original owner's ID card and household registration certificate were cancelled from June 5438 to February 2006? Whether the employees of China Unicom violate the rules and regulations, violate the law, and deceive the superiors and delude the subordinates.
On the contrary, China Unicom reneged on its word, fabricated facts, vilified users' families and won the trust with lies. The foreskin indulges the illegal employees, covers up the truth and shirks the responsibility. To defraud and steal more fees from users. -Unicom is shameless.
Five batches; China Unicom Wuliang
The original intention of "virtue" is to meet the objective needs of nature, society and human beings. Don't go against the development of nature, develop nature, develop society and develop your own career.
"Virtue" is also a good internal character and values of a person or society. Laozi said: "saints often have no intention, but take the hearts of the people as their hearts." Good I am good, evil I am good, and virtuous I am good. I believe those who believe, I believe those who don't, and I believe in virtue. "
"Virtue" refers to inner feelings or beliefs. Used in interpersonal relationships, it refers to humanity and morality. Confucianism believes that "virtue" includes loyalty, filial piety, benevolence, righteousness, softness, respect and modesty.
China has had a traditional beauty for the dead since ancient times, that is, "Death is the greatest thing, and there is peace in the grave". The laws of past dynasties in China condemned grave robbers as heinous, because criminals violated the traditional loyalty, filial piety, benevolence and righteousness in China. Disrespect for the dead.
In the complaint, I told China Unicom many times; The original registered owner (father) has been dead for several years (2006). However, China Unicom still insists; To restore the registration of the original owner, the original host needs to bring a valid certificate to the Unicom business hall. Isn't this intended to ask users to dig up the dead and return to Unicom's business hall to confirm and correct Unicom's illegal behavior? -China Unicom doesn't know.
Six batches; China Unicom Wudao
The ancients cloud; "Tao" is "all things are mixed and born naturally", which is an objective law and a natural law. "The road is blocked, the degree has expired" violates the objective laws and natural laws, and loses the statutes (the difficulty of marking papers) and the trust period. Heavy clouds; "Everything is ready, follow Wang Zhidao; Do all kinds of evil and take the road of being king. Without prejudice or partisanship,
Wang Dao swings; Without the party and the public, the king is flat; There is no opposition or reform, and the king is upright. ""If things are strong, they will grow old, which means ignorance, ignorance for a long time ",which violates the laws of nature and will be punished by laws, and the final result is extremely sad.
I have told China Unicom many times; The original owner of 0354-5672759 died in August 2006, and his identity card and household registration were cancelled by the relevant departments of the local public security system in June 5438+February of the same year.
However, China Unicom said in several return visits;
1.20 13 called the original owner of 5672759 when handling the (illegal) transfer registration, and the original owner agreed to transfer.
2. When the (illegal) transfer registration was carried out on 20 13, the mobile phone (mine) was transferred with the consent of the original owner.
III. 20 13 Use the original owner's valid ID card for transfer registration.
IV. On 20 13, the original owner's valid household registration certificate was used for transfer registration.
Fifthly, the valid account of the original owner used by 0354-5672759 in the transfer of ownership on 20112 proved that it had been retrieved in the case file room of Unicom, and the procedures were legal.
Is the blocking room of China Unicom the underworld? 201111165438 How can the household registration certificate cancelled worldwide be found in the files of China Unicom and become a valid certificate? China Unicom has no way! ! !
Seven batches; China Unicom has no conscience.
China Unicom often uses its slogan to repay customers! Reward users!
An old man who has been connected for about 30 years! An old man who once strongly supported Unicom (for more than ten years, all communication tools operated by Sun have been registered as Unicom users)! An old man living alone in his late eighties! An old man who has no financial resources and lives filial by his children! . When she was the only communication tool that could ask relatives and relevant departments from all walks of life for help, China Unicom's fixed line 0354-5672759 failed; When she found that one of the most important lifelines was illegally transferred by Unicom employees without knowing it; When she found out that her money had been stolen by illegally bound broadband, she hoped to ask China Unicom for help. After more than five months and dozens of complaints, Unicom not only refused to correct it. Instead, it took a shameless turn-off behavior (on September 25th, Unicom's payment point inquired about the balance of telephone charges in 60 yuan).
What's more, Unicom slandered the old man's family on the phone, which made the old man very angry, but they had been away from home for three months.
What is the conscience of China Unicom? What is the conscience of China Unicom? -Unicom is unscrupulous! ! !
Eight batches-China Unicom Wuwei
Since ancient times, people have regarded "inaction" as "a civil doll that can't be pushed, called or forced, and it is a thing", and commented that "it is not strong if it can't be done."
Complaining that 0354-5672759 was illegally registered and transferred by Pingyao Branch of China Unicom, illegally tied broadband and illegally shut down. China Unicom1001091690354-56221kloc-0/3545620331354-5670107 broke the contract. And just no one knows the relevant laws and regulations of People's Republic of China (PRC), the eight promises of China Unicom and the relevant rules and regulations, which are purely random! And claimed that "I can't manage Unicom Pingyao Branch".
Helpless; I asked for more than a dozen times: Unicom's relevant duty leaders answered the phone and were rejected. In desperation, I made suggestions to Unicom 100 10, and asked the records to be conveyed to the relevant leaders of Unicom. In my proposal, I said: There is an old saying in China that if an official does not make decisions for the people, it is better to go home and sell sweet potatoes. Now the cost of sweet potato is very high and the profit is very low. Suggestion: Unicom should be an official instead of making decisions for the people. It is better to go home and be a kiln sister.
Despite this, more than five months, more than 60 complaint calls, and the relevant person in charge of Unicom is really awesome. "Folk dolls can't be pushed, can't be called, can't be forced, and are nothing." -China Unicom did nothing.
Nine batches; China Unicom is unreasonable.
In the development of civilized society, human language and behavior are restricted by jurisprudence, morality and justice.
Jurisprudence: refers to countries, organizations, enterprises, units, organizations and families. Imposed laws. All its members must abide by these rules.
Moral courtesy: refers to the moral norms and standards accepted and recognized by ordinary people in the process of human civilization and social development. Most people will consciously abide by it.
Justice: refers to the natural and objective laws of the vast universe, the movement of stars, the setting of the sun, the reincarnation of everything, and the irreversible collision and observance of everything.
China Unicom illegally handled the transfer registration of 0354-5672759, which violated the relevant laws and regulations of People's Republic of China (PRC) and the regulations and commitments of China Unicom. -I can't handle it.
China Unicom10010961690354-562211354-562031354-5670107. -No reason.
China Unicom claims; Telephone contact with the deceased who died several years ago, calling (the account certificate of the deceased in 2006), 20 1 1 year as a valid account certificate, and now Unicom archives. Is China Unicom Archives the underworld? -There is no justice.
-Unicom is unreasonable.
Ten batches; China Unicom has no face
Since April 24th, I have complained to China Unicom for dozens of times, but the complaint has been fruitless. Since late June, I have been advising China Unicom that if their illegal and wrong behaviors are not corrected quickly, I will take various exposure measures to expose the ugly behavior of China Unicom. However, China Unicom really turned a deaf ear and has not adopted it so far. Forced a retired worker who didn't like reading when he was young and had no junior high school education to write such a masterpiece. And take video and other manual upload network. Unicom doesn't care about the reputation of its own enterprise at all, nor is it afraid of damaging the image of Unicom. It is really the limit of dishonesty, ignorance and shameless, with no income, no way, no conscience, no action, no reason, no face and no shame. -Unicom has no face.
I have inquired about 100 10 many times to confirm that every complaint call and return call of Unicom are recorded. Please ask China Unicom to publish the original recordings of all my complaint calls (China Unicom has more than 60 complaint calls, 10 return call). 100 109 1690354-5622 1 135456203 135454-56705438+007.