What's the phone number of 12368? The court has filed a case with the case number.

12368 is a unified litigation service hotline for courts across the country. It is the judicial information public service number determined by the Supreme People's Court and widely used in the national court system. 12368 was opened in the Supreme People's Court, which is convenient for parties and litigants to participate in litigation. During normal working hours, the parties and agents ad litem can dial 12368 to inquire about the case acceptance, the members of the collegial panel, the court session time and the case situation.

12368 takes the public and participants in litigation as the service objects, static information such as litigation process and litigation knowledge consultation and dynamic information such as case trial and execution as the service contents, and telephone access, voice, SMS and fax as the service methods to provide services and convenience for the public to participate in litigation activities.

12368 main business of litigation service hotline:

1, case information query, to help query whether the case file has been transferred to the intermediate people's court, whether the case has been filed in the intermediate people's court, the progress of the case, compensation and other related information.

2. Assist in contacting the court staff, provide the office phone numbers of the clerk and relevant judges, and convey the appeal to the court staff through messages.

3. Provide litigation guidance and answer general procedural legal questions, such as prosecution, appeal, retrial and fee refund.

The work of litigation service hotline is becoming more and more perfect and mature, which has played an important role in justice for the people, judicial openness, litigation service and trial assistance.

Legal basis:

People's Republic of China (PRC) Civil Procedure Law

Article 123 stipulates:

The people's court shall guarantee the right of prosecution enjoyed by the parties according to law. A lawsuit that conforms to Article 119 of this Law must be accepted. Those who meet the conditions for prosecution shall file a case within seven days and notify the parties concerned; If it does not meet the conditions for prosecution, it shall make a ruling within seven days and refuse to accept it; If the plaintiff refuses to accept the ruling, he can appeal.