1, customer resource development and maintenance: home improvement consultants need to collect customer resources through multiple channels, develop new customers, expand the market and formulate action plans. At the same time, we should also establish customer files, understand customer needs and establish good customer relations.
2. Product and market knowledge: Home improvement consultants need to know the product knowledge they sell, including all kinds of building materials, furniture, lamps and other related knowledge. Home improvement consultants also need to know the market dynamics and deeply understand the latest and most popular products in the market in order to better provide professional advice to customers.
3. Home improvement consulting and design: Home improvement consultants need to provide professional home improvement consulting services, provide personalized home improvement consulting services for each customer, and answer various questions about home improvement. According to the customer's needs and preferences, combined with the latest design concepts and trends, design a satisfactory home plan for customers.
Family decoration is to "materialize" various situations of life into the room. When I bought it, the design of the general room has been completed, and I can't make any major adjustments. The only thing that can move is decoration (the concept of big decoration includes room design, decoration, furniture arrangement and interesting small decoration).