Whether the logistics can be refunded if it is not updated depends on the situation. If there is logistics information but it is not updated after delivery, you can discuss with the seller and get a refund. If there is no logistics and no delivery for a long time, you can also get a refund. However, if unreasonable refund is not supported and there is no quality problem, you can not get a refund.
How to query logistics information when shopping in the live broadcast room: After we buy goods on Tik Tok, it is very simple to query logistics information. After opening Tik Tok APP, find "I" in the lower right corner of the interface, and you will see the icon in the upper right corner. Click "More Functions", click "Life Service" and check "Order" in the upper left corner to see the logistics information.