According to your description, I suggest you refer to the following information:
If your notebook is stuck in any link of operation, I suggest you follow the following methods to see if you can solve the problems you encounter:
1, please recall whether the machine ran out of cards after any special operation, such as whether special third-party software was installed or hardware changes (such as adding new memory). If so, you can try to uninstall the corresponding software and restore the previous hardware configuration. If you connect external devices, such as external cameras, printers and USB mice and keyboards, it is recommended that you disconnect all external devices and try.
2. Please confirm whether the installed driver is from HP official website. If not, you can download and install drivers (especially graphics drivers) from HP official website to try. The download address of g6-2 146tx notebook driver published by HP official website is as follows:
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3. Test in "Safe Mode".
(1) Press F8 to boot from "Safe Mode" after booting. If Safe Mode is working properly, then this situation is that the application is causing the system to start slowly. If the operating system automatically loads a large number of programs at startup, on the one hand, it will prolong the startup time of the operating system, on the other hand, it will automatically load those programs that are not used, occupying too much system memory resources, and causing the system to crash slowly. For programs that are not commonly used, you can disable them from the startup project. Msconfig is a system configuration tool. This operation can help the computer to ban unnecessary programs and speed up the operation of the computer. (Method: Please enter msconfig to open the startup item and disable the programs that are not commonly used. )
(2) If you don't have any special startup items that need to be started randomly, I suggest you try to disable all startup items and services after you enter the system normally. Methods: Please click on the Start menu, enter msconfig during operation, open the system configuration, disable all the services in the startup item, then hide all the Microsoft services in the service, and then try to disable them all.
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(1) Uninstall unused components.
(2) Remove temporary files on the Internet: delete a large number of temporary files on the Internet regularly.
(3) Use the disk defragmentation tool to defragment the disk.
5. Virus cleaning program.
Virus programs will force CPU to execute useless junk programs, so that the system is always in a busy state, thus affecting the operation of normal programs and causing the computer to slow down. Use anti-virus software and Trojan horse killing tools to conduct a comprehensive scan of the system.
HP's suggestion: regularly kill viruses. Don't easily use CDs or USB flash drives of unknown origin. Please use anti-virus software to check the attachment in the email before opening it.
6. If the above methods can't solve your problem, I suggest you check the hard disk and memory in the BIOS to determine whether the hard disk or memory is faulty. Detection method:
Please press F 10 to enter the BIOS, and then select Diagnostics and run the self-test of the main hard disk to check the hard disk. You can check the memory by running a memory test. The whole process takes about 30 to 60 minutes. Remind you to connect the battery and the power adapter for power supply at the same time during the test.
(1) If all the results pass, there should be nothing wrong with your hard disk or memory, probably a system problem. It is recommended that you back up the data before trying to reinstall the system.
Note: HP does not recommend using Ghost's installation CD to reinstall the operating system. The security, stability and compatibility of these operating systems cannot be guaranteed.
(2) If there is an ERROR on the screen, such as error or FAIL, there is something wrong with the hard disk or memory. I suggest you contact the nearest HP Gold Service Center for handling.
You can check the nearest HP Gold Service Center through the following website:
/zh/support-drivers/e support/as CPPS . html
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further. More product information is available in www.hp.com.cn/800..