What is the manual telephone number of Unicom customer service?

Unicom customer service telephone numbers are 100 10,1001,100/6,10010. Among them, 100 10 can handle business consultation, business acceptance, complaint reporting and various manual services; 100 16 can handle user return visits, retention and maintenance, and telemarketing; 100 1 1 can be recharged; 100 18 can handle club services such as basic service information inquiry, special service item inquiry and special service item acceptance.

Brief introduction of Unicom

China Unicom constantly adopts new technologies and establishes new networks to provide customers with quality customer service. Using advanced call center technology, we have set up a 100 10 toll-free customer service hotline and a100/telephone recharge hotline all over the country, which have unified business specifications, technical specifications and business processes.

The call center 100 10 and1001service hotline provide 24-hour free service, which is the link between Unicom users and Unicom. At the same time, the customer service representative will provide users with the first question responsibility system, and ensure that users' questions are answered within the agreed time limit through closed-loop and standardized processing procedures, thus realizing Unicom's service commitment to users.

In order to facilitate users' domestic travel, China Unicom has set up a family service project. When entering other provinces, users will receive a short message "Dear users, welcome to * * province", and at the same time prompt to call 100 10 to get the service of the local customer service center and the hotel reservation number 1 14.