Is it useful for Tik Tok enterprises to contact customer service?

It is actually useful for Tik Tok enterprises to contact customer service, but it generally has little effect. After Tik Tok enterprises contact customer service, the customer service will automatically talk to you, or even contact you by SMS or telephone. But this kind of help from customer service generally doesn't play much role. They generally have no ability to handle it, and eventually they have to find official customer service or something.