Question 2: What is the customer service phone number of Dangdang? Dear Dangdang customers, hello: Dangdang's customer service hotline is 010-51236699,400-106-6666, which is available 24 hours a day. Please understand, thank you!
Question 3: How can I contact customer service if I want to buy books online? Dangdang wants to buy books online, how to contact customer service?
Some people say that Dangdang doesn't have sellers who have been serving us like Taobao and Tmall, but it's not true. Dangdang only has some goods without the service of asking questions from time to time, and many other goods have the service of sellers. First, open Dangdang and log in to your Dangdang account.
2. After logging into the account, we choose the goods we bought online. For example, we choose middle-aged clothes on the home page, and then click enter.
3. At this moment, we come to the content page of the goods. In the upper right corner of the commodity price page, we can see a picture of the word merchant.
4. We put the mouse on the picture of this business word, and then click the arrow button above, and the business information will pop up. In the pop-up page, we click the online customer service button above.
5, click on the online customer service, a small browser window will pop up, in this window we can talk to the seller.
Question 4: Where can Dangdang find customer service? There is one on official website.
Question 5: How does Dangdang contact the seller? If you buy self-operated goods from Dangdang, you can contact Dangdang customer service for consultation on product information and distribution. Dangdang's customer service email is [email protection]. If you have purchased the goods sold by Dangdang's cooperative merchants, you can click the "Contact Merchant" icon on the single product page/new shopping cart page/store home page, and the merchant's customer service will answer your questions. Please understand, thank you.
Question 6: Why doesn't Dangdang have customer service consultation?
Question 7: Is Dangdang Customer Service Online? Where can I find it? When customer service is online, you just need to go to Dangdang and click "Help Center" at the bottom of the page. On the far right side of the page that appears, there is an "online Dangdang" icon. Click on it to find online Dangdang customer service. If you buy things on Dangdang, you can use&; Quot attack repurchase network, there is cashback.
Question 8: Where is the online store information? If there is no seller, you can pay and deliver it to your door. If you have any questions, please call customer service.
Question 9: How to query the chat records of Dangdang merchants' customer service? Five points. First of all, I am very sorry for the bad shopping experience. At present, the online chat tools of merchants do not support viewing chat records. If there is a problem with the order, you can provide the order number and contact Dangdang online customer service. Please refer to help.dangdang/index for online customer service contact information of Dangdang. Please understand, thank you.
Question 10: How to find the chat record between Dangdang and customer service? I'm glad to answer it for you.
At present, the online chat tools of merchants do not support viewing chat records. If there is a problem with the order, you can provide the order number and contact Dangdang customer service for handling.
Please refer to help.dangdang/index for customer service contact information of Dangdang.
I hope my answer is helpful to you.
If you have any other questions, you can keep asking. Your adoption is my motivation!