First, meet the conditions and standards of free accommodation
The conditions are as follows:
1. China Southern Airlines flight and China Southern Airlines international code * * * enjoy flights, and domestic flights of Chongqing Airlines Co., Ltd. or Xiamen Airlines Co., Ltd. are combined with China Southern Airlines international flight or China Southern Airlines international code * * * *.
2. Transfer on the same day:
The connection time from international to international is ≥8 hours;
Except Australia, New Zealand and London routes, the connection time from domestic to international and international to domestic is ≥8 hours.
Australia, New Zealand, London route domestic to international, international to domestic, continuous time ≥6 hours.
3. Night transportation:
International to international, international to domestic, domestic to international 8≤ connection time ≤48 hours.
Domestic to domestic connection time ≤24 hours, zero crossing.
International travelers must apply for entry and stay permit.
China Southern Airlines free transit hotel standard:
1. First class and business class passengers and members of China Southern Pearl Gold Card can enjoy 4-star or 5-star hotel accommodation.
2. Pearl economy class and economy class passengers can enjoy three-star or four-star hotel accommodation.
Second, online booking transit hotel matters needing attention:
1. Online booking of transit accommodation currently only supports transit passengers in Guangzhou.
2. Passengers must hold a joint ticket that passes through Guangzhou and meets the free accommodation conditions provided by China Southern Airlines. Passengers who meet one of the following conditions can book tickets at China Southern Airlines official website:
Any section is a first class/business class passenger;
Passengers holding the Pearl Gold Card of China Southern Airlines;
Passengers whose main flight segment is Pearl Economy Class/Economy Class Premium Class (cabin code is Y/B/M).
3. Passengers can book tickets six months in advance (180 days) and stop booking 24 hours before arriving in Guangzhou.
4. After booking the accommodation successfully, passengers must use it in turn from the place of origin according to the voyage listed in the ticket. If the passengers do not use it in order, China Southern will not provide free transit accommodation service.
For the time being, only some passengers are allowed to book on the website. Other passengers who cannot book on the website can consult the bus service telephone number 020-86 124008.
6. Send SMS with successful reservation, which only supports domestic mobile phones;
Three. Matters needing attention in handling accommodation
1. Passengers who need to apply for free transit accommodation can apply at any transit counter at the airport. The transfer counter will confirm the hotel accommodation information for you.
2. Please take your boarding pass with you or travel to travel itinerary, use this certificate to go to the boarding point and take the hotel bus to the hotel.
Please check out 3 hours before the flight takes off and arrange a car with the hotel to go to the terminal. Overnight passengers should check out before 12: 00 the next day at the latest.
4. China Southern Airlines provides one-night accommodation (including breakfast) and car service between the terminal and the hotel free of charge. If there are other expenses, you should take care of yourself.
5. If you have any questions about the transit service and the hotel, please contact the 24-hour service hotline: (0086)20 86 12 4008, or send your comments to the service mailbox in nhzz@csair.com, and we will reply within two working days.