All products of Hisense Mall support nationwide warranty service. If customers need to inquire about Hisense's after-sales outlets, product three-guarantee policies and related charging standards, they can make inquiries through the official account of "Hisense Online" WeChat or call Hisense's after-sales hotline 4006-11for consultation.
Appointment installation/maintenance mode
If customers need to make an appointment for installation or maintenance, they can call Hisense's installation hotline for consultation.
You can also pay attention to the "Hisense Online" WeChat official account to make an appointment for installation and maintenance;
You can also inquire about service progress, service outlets, three guarantees policy, out-of-warranty charges, accessories charges, etc.
TV Warranty Policy:
The whole TV set is guaranteed 1 year, and the main parts are guaranteed for 3 years. The main components include display screen, backlight module, logic module and high frequency tuner.
Refrigerator warranty policy: refrigerator whole machine warranty 1 year, main parts warranty for 3 years. The main components include: compressor, thermostat, solenoid valve, starter, overload protector, main control board, display board, fan motor, power board and sensor.
Refer to the above contents: Hisense official website-after-sales hotline