1. Find the buyer's payment slip on the idle fish and copy the buyer's receiving address, phone number and name.
2. Contact the local express delivery company and deliver the normal order. It should be noted that the name and telephone number of the consignee should be checked correctly, and there can be no mistakes!
3. After the express mail is sent out, go back to the idle fish to find the order to be delivered, then click the delivery button, select "Fill in the form by mail", fill in the logistics number provided by the courier company, and finally confirm the submission. It should be noted that if you are prompted that the courier number has been used, or the courier number does not conform to the rules, the courier company will choose another one at this time.
4. Confirm the "delivered" with the buyer on the idle fish to remind the buyer to check and accept, so as to avoid unnecessary after-sales problems.
5. If you don't update the logistics information on the idle fish platform, or meet the buyer's consultation, just copy the express delivery number directly and send it to the buyer.
Precautions:
1. Because the products sold are second-hand, there will inevitably be some problems. Therefore, when the seller delivers the goods, he must take a good video, leave the time and watermark, and record it completely. Don't be feedback from the buyer that the goods received are inconsistent with the actual situation. If you want to return the goods, it will affect the secondary sales.
2. negotiate with the buyer before delivery, and how to return it if it can be returned. Usually, it is not returned or exchanged, because many people use the goods themselves and then return them, so the loss of the products is too great, and they may not be used again in the future.
Even if you want a refund, you should pay attention to taking a video when you receive the goods. Check the integrity of the product and communicate with the buyer in time if there are any problems. Even if the buyer disagrees, there is evidence to negotiate with Xiao Er.