According to your description, I suggest you refer to the following information:
The contact information of Qingdao Gold Medal Service Center is as follows. You can check the nearest convenient gold medal service center through the following information:
Address: the east half of a podium building, No.599 Heshan Road, jimo city, Qingdao Tel: 0532-88536531m88681985 Service type: notebook /PDA, business desktop/thin client /POS.
Address: No.80 Langyatai Road, Jiaonan City, Qingdao Tel: 0532-86169722/85181551Service Type: Business Desktop/Thin Client /POS.
Address: No.0/33, Lanzhou East Road, jiaozhou city, Shandong Tel: 0532-87223344 Service type: low-end black-and-white laser printer and all-in-one machine/commercial inkjet printer/scanner, notebook /PDA, commercial desktop/thin client /POS.
Address: No.292-5 Renmin Road, sifang district, Qingdao Tel: 0532-83088866/8308860-21Service type: production of large format printers (plotters), large format printers (plotters), commercial multifunctional machines, high-end black-and-white laser printers/color laser printers/low-end color all-in-one machines, workstations, projectors.
For the contact information of the Gold Medal Service Center, you can choose your province and city and the product type you use through the following websites:
/zh/support-drivers/e support/as CPPS . html
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network and ask an online engineer to help you solve the problem further.
More product information is available in www.hp.com.cn/800..