12306 is the customer service number of China Railway. It is a very important window for railway service customers, which can provide some services related to passenger and freight transportation and public information inquiry services for society and railway customers. Customers can call or log on to their website to learn about the specific passenger train schedule, fares, punctuality, delays and other information.
12306 ticket purchasing process:
1. Users need to download it first and open the railway 12306APP.
2. After opening, if the old user directly uses the account password, he can log in. If you are a new user, you need to click Register first, fill in your personal details according to the page prompts, and then click Next to verify the verification code to complete the account registration.
3. After logging in with the account password, there is a "My" option in the lower right corner of the homepage. Click this option.
4. Then enter your own starting point and destination, as well as the specific travel date, and then click to inquire about the ticket.
5. Select the appropriate train number and then confirm the order.
6. If you buy a high-speed rail ticket or a train ticket, you can choose a seat. Not if you buy an ordinary train ticket. Select directly click Submit Order, and then click Pay Now. After the payment is completed, the ticket purchase is successful.