Taobao seller Niu Qian shows that the buyer has paid. Why can't I see the buyer information and transaction information?

This situation belongs to improper operation. You can find the buyer's information through Niu Qian. You can follow the following steps to find out.

1. First, open Niu Qian from the desktop, select the Niu Qian icon and double-click.

2. Enter the user name and password and log in. If you don't have an account, you need to register before logging in.

3. Open the Niu Qian dialog box and search for the buyer's Want Want ID or user name in the upper left corner.

4. Click on the user's avatar, and then click-to view the contact information, you can see the address, age, gender, etc. The buyer judges whether the logistics has arrived and informs the customer in advance.

5. Finally, click the order on the right to see the treasures purchased by the buyer in the store, delivery status, order amount, order quantity and order number.