According to the relevant provisions of the Notice on Launching the Telephone Consultation Service of Labor Security, the special number of the telephone consultation service of labor security in China is "12333", which is used all over the country. This number is a local fixed telephone number. Long-distance or mobile phone numbers should be preceded by long-distance prefix and area code. The communication fee standard shall be implemented according to the current relevant regulations of the Ministry of Information Industry, and the information service fee shall be exempted. ?
In the design of telephone consultation center, in addition to providing manual answering service, modern information technology such as automatic voice inquiry service system should be adopted and connected with labor and social insurance management information system to obtain information service support. All localities should also consider providing interactive consulting services with the contents of telephone consultation center consulting services on Internet government websites.
It is convenient for the public to use self-help and various forms of information media services, which constitutes a perfect public consultation service for labor security. And the "Notice on Developing Labor Security Telephone Consultation Service" stipulates? The number 12333 resource belongs to the country. Please abide by the regulations of the Ministry of Information Industry and the local communications administration on the management of code number resources, and do not transfer, lease or change the use of special numbers without authorization. ?
Extended data:
12333 is a unified service window and platform provided by Ministry of Human Resources and Social Security, People's Republic of China to the whole society, and applied for a national unified public service telephone number for the national labor security telephone consultation service. Therefore, it also applies to Shanghai.
12333 The telephone consultation service hotline for human resources and social security is an important service platform for people's livelihood. Promoting the construction of telephone consultation service system for human resources and social security is conducive to unblocking the communication channels between human resources and social security departments and the public and improving their ability to serve the public.
Ministry of Human Resources and Social Security, People's Republic of China-Telephone consultation on labor security